Hi I had good sales until June 25. After that there is only one sale, even in the mega sale I didn’t sold anything. Did anybody else experienced this? Strange thing yesterday I made a new account and I bought my free asset and the sale didn’t appeard on the sales tab.
This is my account: https://www.fab.com/sellers/Infinite%20Polygon%20Studio
I’m from mobile now this is not main main account.
same here and fab has stop recording when someone buy a free asset (since Nov 2024 i believe)
July is expected to be slow from what i have read from other sellers too and is due to people going in vacation and partially due to ai flop that post fake description which in turn make the client losing trust in fab.
Fab havent updated their roadmap for several months nor did they update their release note so we have no clue what the staff are actually working on if not anything.
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Sad to hear. The decline was so fast for me I thought I got some kind of shadow ban. June 25. 3 sales and after that 2 weeks nothing, then nothing again. Some kind of site analysis would be very useful otherwise the people just guess what’s the issue.
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i think its only me, That happened to me as well, my last sale is on June 25 too
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Don’t expect any response on the team about the several complaints of the platform since last year. That’s by design, I’ve already gave up of protesting and trying to be heard.
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We definitely need analytics so we can better understand how our products are being discovered. That being said I’ve had my biggest month ever this month selling nearly everyday with multiple units a day. They might have done a shift in the algorithm in June because that’s when my stuff started doing really well and if others are reporting the opposite then a algorithm change might have affected how discovery is handled.
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I’ve experienced this as well. The only analytics I rely on is from my YouTube channel. I’ve noticed a drastic decline in views, with only 0 to 1 view each week. This has never happened before, and I find it quite concerning as having no views means no sales 100%.
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Interesting. I agree with @KomodoBitGames on this, it really feels like an algorithm shift. I’ve personally had my best month ever and although my sales have been increasing over time, this jump seems very much out of line. Analytics would be tremendously helpful in understanding what is contributing to this surge and whether it’s a sustainable trend or a temporary spike.
Same thing, nothing at all since July 6. Although I updated assets and people wrote messages to mail about them.
The payment system or reports are broken.
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Same.
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Hi!
So after fab stopped recording how does it work? Do you get money from sales? Or it’s like you don’t see sales, so there’re no sales and no money?
Fab only stops recording for free asset but anything else is working as intended 
. Sales are recorded on our dashboard and payouts are sent by Epic.
oh my god I looked into sales now and after a week of nothing it shows 11 sales yesterday) I guess it was broken and now is showing all delayed in 1 day.
Or .. could it be really so - 0 for 6 days and then 11 a day?
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I did saw a seller mentioned this issue one time but it was like in December 2024 and there were indeed some issues with the report sales that even fab staff couldn’t fix at that time.
But currently, it more likely people are getting back from their vacation activities so we a see a jump in sales now. I think things getting better as we are moving into Sept. 
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I had a bug like that before but it showed up the next day, if you make sales you WILL get paid for it. Don’t ever stress about that, the accounting department is different from the sales dashboard which is entirely automated.
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I’m hoping the launcher integration and semantic search come soon, I don’t really care about user reviews, I honestly wish they would not come back. People use them for wrong reasons usually and will never change them even if you fix or address their issue.
Yeah it does this every year sales drop as people go on holiday, but I’ve never known it this bad in 7 years. But it could also be there’s a ton of sites reselling our models without permission. I just found one called Deep3dsea has a load of models from sketchfab, they use the persons username and also pictures linked from Sketchfab but charge a cheaper price. I have put onto some models on Sketchfab that I do not sell on there in case people click the images and see the message. Yes people can still go through and buy from FAB but they think they are getting it cheaper….
Told FAB and they are investigating but hopefully they are very concerned that the site is also stealing money from them…
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Wow today I saw first time free item “sold” in the sales report. Thought I know it was not first time it was downloaded.