I have tried to upload my product several times, but the extraction of technical information never ends. I need help
Hi there,
We just shipped an update to our 3D processing that should mitigate this issue. Can you try again?
What file format was this?
Hi. Has the problem been resolved or is it still being resolved? I have a similar problem. Only Maya and 3ds max files are extracted technical information.
Hello, mine was resolved the same day.