Exporting Textured and Colored Mesh - Not Working

Hi,

I am getting the error Access Denied when trying to export a textured and coloured mesh.

I have paid for the import licence, the licence is found and is valid. It then just comes up with this error.

I see that other people are having the same problem and their questions haven’t been answered.

I have already paid for the licence for this data and it is failing to output a mesh.

Please can you tell me what is wrong with your software.

I am using Version 1.0.3.9303 RC 

Hello Jeremy,

please excuse our late response. 

Do you use the same images for creating mesh and for texturing? If not, before export please replace the source images back to the ones that were used for creating mesh.

If this is not the case, please save your project, clear the application cache and try the export again.

I am having this same issue? Tried the suggestion above but no luck. I am using PPI Licence, RC says that I have a licence and im free to export

All with the same problems and no answer…

I have the same problem.  I need to export ASAP

Ciao Christie,

I had the same problem and I opened a ticket, this is the answer I had, I followed all the steps indicated (including starting from a new project, ie I recalculated everything) and it worked

Last weekend we have released new version of RC.
Please clear cache from RC on your machine. Remove RC and install updated version downloaded from our web-page. Please try to create fresh new project.