Not sure if this is a DataSmith problem or substance, but every time I try to export Data Smith while using a substance material, it makes 3D Max crash, if I eliminate that material everything export not problems.
Hi Francisco.
I’m not sure where the issue originates from either, but this sounds like something we would like to investigate more closely. Can you please submit a full bug report at the link:
https://unrealstudiohelp.epicgames.com/s/case-community-page
Thank you.
Can you tell us the max version and substance plugin that is used? (allegorithmic rewrote the native plugin from max recently)
Hello, sorry for the late response, I am using 3D Max 2018 with the all the patches, V-Ray 3.6. I downloaded Substance plugin two weeks ago, so whatever you guys had there, now after a few tests I convinced my boos to purchase the suite, so while testing I was using the demo.
Now, on the same week we installed 3D Max 2019 to test, so I did reinstall substance plugin in both versions, Max 2018 and Max 2019 and now it seems to works fine.
I had a Railconer surface with the substance material that was crashing but now it seems to work fine.
I’ll keep an eye on it and let you guys know if something else comes, thank you.