Error while packaging our game

My partner and I have been having issues packaging our game. The last thing we did a few days ago was make a build and test it on mobile.
We now moved our computers to a new location, did very little work and tried to package, which ended in failure. We have the same error when packaging. We have tried packaging in several old builds, with plugins enabled and disabled, deleting all content in project, building for windows, verifying UE5 files, reinstalling UE5, installing different versions of UE5 etc with no success.
We have recently changed the email for our account, don’t know if that matters at all but hey maybe someone knows something we don’t.

This is the error we are getting: Any help is greatly appreciated

Seems like something with the engine files but im not 100% on that

you’ve tried a lot of the methods that i would have recommended only one thing comes to mind that i would also try

Copy your content folder somewhere
Also backup whole project
Completely uninstall UE and Epic
actually restart computer for good measure

Put your copied content folder into a new project
See if works

if that doesn’t work the only sure method i know of is to open new project and broken project at the same time and manually copy things over ( like select everything in BP and paste into other BP ) you’ll have to change many a setting that you changed previously but hey it would work if the project is worth the effort

also maybe try uninstalling your IDE and reinstalling if you did any c++ programming
also make sure you have the necessary windows packages in your IDE

if your a c++ kinda guy you could also look at the file at the location that it mentions and see whats up with it… if you tried to compile in the IDE it’ll likely give you a similar but different error
every error after those first few in UE is just caused by the first one so looking at it in IDE would tell you more specifically

if the option is available try the project on another computer as well

this is just stuff that i’d try and generally advice i can’t say for sure that you’d get anything for these efforts

BACKUP before you do ANY of this as its the equivalent of open heart surgery on your project

Thank you for your response Nightwolf483, it is very detailed and if we ever have a similar issue I’ll definitely try some of these suggestions.

In the end my partner converted the project to UE5.3 and that fixed it. I wouldn’t exactly call it a solution, but at least we can build again.

We didn’t want to do the conversion to 5.3 since it has issues with our project but those issues are more manageable than the packaging issue.

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