When trying to login I get this error, “{“message”:“Username needs to less than 20”,“code”:“username_max_length”}” please can a staff member fix this issue.
My account user name is: JBSUK
When trying to login I get this error, “{“message”:“Username needs to less than 20”,“code”:“username_max_length”}” please can a staff member fix this issue.
My account user name is: JBSUK
Hey!
It doesn’t appear that the username has made it through the system yet- does the original username contain any special characters? There is currently an issue regarding this.
Thanks!
Continuing the discussion from Error when trying to login to this website on my other account.:
Hi, thanks for reply
Yes, my old user names had special characters in, which I believe is preventing me from logging into this forum. Is there anyway you can reset my user names to resolve this issue? I also attached a screenshot of my account data that shows the user names I believe to be causing these issues.
Just to clarify this is a issue with my other epic games account with the display name: JBSUK
The JBSUK account also having issues with Quixel not appearing in Value or plugins, if you could be so kind to fix that also id be very grateful