Error when importing audio. Audio doesn't play in editor or in game.

Development Audio
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1

When I try to use audio, it gives me this error.
LogAudio: Warning: FSoundWaveData::LoadZerothChunk: Unsuccessful load of zeroth chunk from DDC. Asset requires manual re-cook.
Asset: ‘813096__walkingwithmicrophones__a-powerful-clap-of-thunder-192-khz-32-bit’
DerivedDataKey: ‘STREAMEDAUDIO_D092D8E4F0024390B5D31F4EE3C4A2C5_BINKA_SCVER_5028_R4DV_false_SR0_48000$2e000000_SR1_32000$2e000000_SR2_24000$2e000000_SR3_12000$2e000000_SR4_8000$2e000000_QMOD_1$2e000000_CQLT_$2d1_ASTH_0$2e000000_INLC_false_LCK1_0$2e000000_CSZE_65536_LCF_false_ZCS_256_MCSO_0_END_11_QLT_80_CHN_2_SRQ_ESoundwaveSampleRateSettings$3a$3aMax_CK1_0$2e000000__8151E1C2433754162E379F9C447C95FE’
LogAudio: Warning: FSoundWaveData::LoadZerothChunk: Unsuccessful load of zeroth chunk from DDC. Asset requires manual re-cook.
Asset: ‘813096__walkingwithmicrophones__a-powerful-clap-of-thunder-192-khz-32-bit’
DerivedDataKey: ‘STREAMEDAUDIO_D092D8E4F0024390B5D31F4EE3C4A2C5_BINKA_SCVER_5028_R4DV_false_SR0_48000$2e000000_SR1_32000$2e000000_SR2_24000$2e000000_SR3_12000$2e000000_SR4_8000$2e000000_QMOD_1$2e000000_CQLT_$2d1_ASTH_0$2e000000_INLC_false_LCK1_0$2e000000_CSZE_65536_LCF_false_ZCS_256_MCSO_0_END_11_QLT_80_CHN_2_SRQ_ESoundwaveSampleRateSettings$3a$3aMax_CK1_0$2e000000__8151E1C2433754162E379F9C447C95FE’
LogAudio: Warning: Flagging SoundWave ‘/Game/Sounds/813096__walkingwithmicrophones__a-powerful-clap-of-thunder-192-khz-32-bit’ to have errors, preventing playback. ErrorMsg=‘ICompressedAudioInfo::StreamCompressedInfo failed’
Anyone know how to fix this?

2

Hello there @JarsMC!

From your provided log extract, the main issue comes from the line:

FSoundWaveData::LoadZerothChunk: Unsuccessful load of zeroth chunk from DDC.
Asset requires manual re-cook.

From what I could gather around the community, this type of error indicates the audio data is either not cooked properly, corrupted, or using an incorrect format.

In order to fix the issue, the first step would be to re-convert the file to a format more friendly to UE (the engine usually sticks to 16-bit and 24-bit). Use your sound editor of choice to change the file to 48kHz, 16-bit or 24-bit, stereo .wav. After that, replace the old sound with the new sound.

Next, we need to re-cook the fle, simply right click on the element in Content Browser, choose Asset Actions > Reimport, and then go to File > Cook Content for Windows. You can clear cache, via deleting folders DerivedDataCache, Cooked, Intermediate.

Finally, make sure all settings for SoundWave asset are in order:

  • Compression Settings: Default or Streaming
  • Disable Force Streamed for short sounds
  • Sample Rate Quality: High or Max

If all steps fail, test your sound in an empty project, to rule out if the issue is tied to your main project.