Error Uploading 3D Model Textures File – Need Help

Summary

I’m having an issue trying to upload a .zip file containing textures for a 3D model as an additional file to my post. The .zip file is 516 MB, but every time I try to upload it, I get an error message. I’ve attempted this with both Google Chrome and Firefox, but I’m still running into the same error on each browser.

I’d appreciate any advice on whether this could be something I’m doing wrong or if it might be a limitation or issue with the platform itself.

What type of bug are you experiencing?

Publishing

Steps to Reproduce

Create new listing of 3D Models
Click +Add new format
Select Additional files.
Choose a .zip file under
Wait for the upload to reach 100%.

Expected Result

The package uploaded successfully added to the listing and appears in the included files.

Observed Result

Error message: An error occured

Platform

Google Chrome Version 130.0.6723.70
Firefox Version 131.0.3

Operating System

Windows 11 Pro 23H2