Error pops when trying to display Access Keys related info from the dev portal

[Fred-Globant]

Hello, I get an error when attempting to display Access Keys information, i.e. on the product Dashboard and the Access Keys page.

It’s a popup:

Error loading page. Copy the error and contact your service delivery manager.
CorrelationID: 23d8050b-11f0-4920-bd1d-68d9d68c7eac

I’ve sent a private question to support but I’m not sure of the response time, does anybody have an idea of what’s going on? It’s quite blocking us as I can’t give access to the product anymore…

Cheers

(I also got in touch with our organization owner to find out who was our service delivery manager as I don’t seem to have this info from the web portal)

[Fred-Globant]

Hello,
This is blocking us from sharing the product to anyone. This is especially important internally for testing purposes as we can’t create new access keys or download the existing ones. Can someone provide any help (this is also a private case 00607548)

Cheers

[Fred-Globant]

Hi there, Epic support team provided an internal fix on the private case.