Error on Sketchfab export-model is a point cloud

I just updated my RealityScan to 1.5. When I click “View on Sketchfab” on a new scan, Sketchfab throws an Error 13 and says the file cannot be read. When I exported it to my Dropbox and opened the OBJ in Meshlab and Blender, it is a point cloud–this must be what is throwing the error in Sketchfab. I have heard from others that their scans don’t seem to show up in Sketchfab at all.

Hi @tlsimmons, I’m sorry to hear that. Could you please send me a link to your Sketchfab model? If you don’t want to share it publicly, you can send it to our email address: realityscan-feedback@epicgames.com, and we can look into this issue. Thank you.