Hey Epic,
I have recently got an error from the launcher saying no version information received.
I am currently trying to re-install various applications on my OS for use with Unreal Engine.
I have recently done a fresh re-install of my Windows OS. So I cannot use the engine at all.
Please help
I have the same error, a workaround is clicking in ‘OK’ when you get the error, the launcher will work as expected but it won’t update or anything. Maybe there’s some bug on epics version control system or something…
Same by me… ;((
Same here. Clicking ‘OK’ gets you through the gate, but for me, the Marketplace wouldn’t load. Just shows an indefinite progress bar.
Happening to me, too. 
Hey everyone,
I just got it to work. It appears it might be a problem with the authentication server. Epic will need to look into this.
Hi everyone,
Thank you for all of the responses. We had a Launcher issue yesterday that seems to have resolved for most people now. We will be looking into what caused the issue.
If anyone else is still having the problem, please post back and let us know.
Thanks,
TJ
Hi everyone,
We are marking this post as Resolved for tracking purposes. The Launcher issue from Sunday 9/7 has been resolved. We are currently looking into the cause so we can make sure that it doesn’t happen again.
If you’re experiencing a similar Launcher issue, please refer to the link below and post a new AnswerHub question.
Thanks, TJ