I have been trying to download this for 3 days now and I cannot seem to get the prerequisites to install. I have tried every fix that I’ve seen and none worked. I used the external prerequisites installer to get the error log:
[2E40:2BC8][2018-03-07T07:55:36]i001: Burn v3.8.1128.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Program Files\Epic Games\UE_4.18\Engine\Extras\Redist\en-us\UE4PrereqSetup_x64.exe, cmdline: ‘’
[2E40:2BC8][2018-03-07T07:55:36]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\Users\jacob\AppData\Local\Temp\UE4_Prerequisites_(x64)20180307075536.log’
[2E40:2BC8][2018-03-07T07:55:36]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\Program Files\Epic Games\UE_4.18\Engine\Extras\Redist\en-us\UE4PrereqSetup_x64.exe’
[2E40:2BC8][2018-03-07T07:55:36]i000: Setting string variable ‘WixBundleName’ to value ‘UE4 Prerequisites (x64)’
[2E40:2BC8][2018-03-07T07:55:36]i100: Detect begin, 9 packages
[2E40:2BC8][2018-03-07T07:55:36]i000: Setting string variable ‘NETFRAMEWORK40’ to value ‘1’
[2E40:2BC8][2018-03-07T07:55:36]i000: Setting string variable ‘Netfx20Version’ to value ‘2.0.50727.4927’
[2E40:2BC8][2018-03-07T07:55:36]i000: Registry value not found. Key = ‘Installer\Assemblies\Global’, Value = ‘Microsoft.mshtml,Version=“7.0.3300.0”,PublicKeyToken=“b03f5f7f11d50a3a”,Culture=“neutral”,FileVersion=“7.0.3300.0”’
[2E40:2BC8][2018-03-07T07:55:36]i000: Setting numeric variable ‘MshtmlVersion’ to value 0
[2E40:2BC8][2018-03-07T07:55:36]i052: Condition ‘Netfx20Version AND (Netfx20Version >= v2.0.50727.5420)’ evaluates to false.
[2E40:2BC8][2018-03-07T07:55:36]i052: Condition ‘NETFRAMEWORK40’ evaluates to true.
[2E40:2BC8][2018-03-07T07:55:36]i101: Detected package: NetFx20_32, state: Absent, cached: None
[2E40:2BC8][2018-03-07T07:55:36]i101: Detected package: NetFx40Redist, state: Present, cached: None
[2E40:2BC8][2018-03-07T07:55:36]i101: Detected package: WI45_XP_v3_X86, state: Absent, cached: None
[2E40:2BC8][2018-03-07T07:55:36]i101: Detected package: WI45_XP_v4_X64, state: Absent, cached: None
[2E40:2BC8][2018-03-07T07:55:36]i101: Detected package: Windows6.0_KB942288_v2_x86.msu, state: Absent, cached: None
[2E40:2BC8][2018-03-07T07:55:36]i101: Detected package: Windows6.0_KB942288_v2_x64.msu, state: Absent, cached: None
[2E40:2BC8][2018-03-07T07:55:36]i101: Detected package: VC140_X86, state: Absent, cached: Complete
[2E40:2BC8][2018-03-07T07:55:36]i101: Detected package: vc140_X64, state: Absent, cached: Complete
[2E40:2BC8][2018-03-07T07:55:36]i101: Detected package: PrereqSetup, state: Absent, cached: None
[2E40:2BC8][2018-03-07T07:55:36]i052: Condition ‘VersionNT64’ evaluates to true.
[2E40:2BC8][2018-03-07T07:55:36]i199: Detect complete, result: 0x0
[2E40:3A60][2018-03-07T07:55:38]i000: Setting numeric variable ‘EulaAcceptCheckbox’ to value 1
[2E40:2BC8][2018-03-07T07:55:38]i200: Plan begin, 9 packages, action: Install
[2E40:2BC8][2018-03-07T07:55:38]i052: Condition ‘VersionNT=v5.1 AND NOT VersionNT64 AND (NOT Netfx20Version OR (Netfx20Version < v2.0.50727.5420))’ evaluates to false.
[2E40:2BC8][2018-03-07T07:55:38]w321: Skipping dependency registration on package with no dependency providers: NetFx20_32
[2E40:2BC8][2018-03-07T07:55:38]w321: Skipping dependency registration on package with no dependency providers: NetFx40Redist
[2E40:2BC8][2018-03-07T07:55:38]i052: Condition ‘VersionNT=v5.1 AND NOT VersionNT64 AND VersionMsi < v4.5’ evaluates to false.
[2E40:2BC8][2018-03-07T07:55:38]w321: Skipping dependency registration on package with no dependency providers: WI45_XP_v3_X86
[2E40:2BC8][2018-03-07T07:55:38]i052: Condition ‘VersionNT=v5.2 AND VersionNT64 AND VersionMsi < v4.5’ evaluates to false.
[2E40:2BC8][2018-03-07T07:55:38]w321: Skipping dependency registration on package with no dependency providers: WI45_XP_v4_X64
[2E40:2BC8][2018-03-07T07:55:38]i052: Condition ‘VersionNT=v6.0 AND NOT VersionNT64 AND VersionMsi < v4.5’ evaluates to false.
[2E40:2BC8][2018-03-07T07:55:38]w321: Skipping dependency registration on package with no dependency providers: Windows6.0_KB942288_v2_x86.msu
[2E40:2BC8][2018-03-07T07:55:38]i052: Condition ‘VersionNT=v6.0 AND VersionNT64 AND VersionMsi < v4.5’ evaluates to false.
[2E40:2BC8][2018-03-07T07:55:38]w321: Skipping dependency registration on package with no dependency providers: Windows6.0_KB942288_v2_x64.msu
[2E40:2BC8][2018-03-07T07:55:38]i052: Condition ‘VersionNT>=v5.1’ evaluates to true.
[2E40:2BC8][2018-03-07T07:55:38]w321: Skipping dependency registration on package with no dependency providers: VC140_X86
[2E40:2BC8][2018-03-07T07:55:38]i000: Setting string variable ‘WixBundleLog_VC140_X86’ to value 'C:\Users\jacob\AppData\Local\Temp\UE4_Prerequisites(x64)20180307075536_0_VC140_X86.log’
[2E40:2BC8][2018-03-07T07:55:38]i052: Condition ‘VersionNT>=v5.2 AND VersionNT64’ evaluates to true.
[2E40:2BC8][2018-03-07T07:55:38]w321: Skipping dependency registration on package with no dependency providers: vc140_X64
[2E40:2BC8][2018-03-07T07:55:38]i000: Setting string variable ‘WixBundleLog_vc140_X64’ to value 'C:\Users\jacob\AppData\Local\Temp\UE4_Prerequisites(x64)20180307075536_1_vc140_X64.log’
[2E40:2BC8][2018-03-07T07:55:38]i000: Setting string variable ‘WixBundleRollbackLog_PrereqSetup’ to value 'C:\Users\jacob\AppData\Local\Temp\UE4_Prerequisites(x64)20180307075536_2_PrereqSetup_rollback.log’
[2E40:2BC8][2018-03-07T07:55:38]i000: Setting string variable ‘WixBundleLog_PrereqSetup’ to value 'C:\Users\jacob\AppData\Local\Temp\UE4_Prerequisites(x64)_20180307075536_2_PrereqSetup.log’
[2E40:2BC8][2018-03-07T07:55:38]i201: Planned package: NetFx20_32, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[2E40:2BC8][2018-03-07T07:55:38]i201: Planned package: NetFx40Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[2E40:2BC8][2018-03-07T07:55:38]i201: Planned package: WI45_XP_v3_X86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[2E40:2BC8][2018-03-07T07:55:38]i201: Planned package: WI45_XP_v4_X64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[2E40:2BC8][2018-03-07T07:55:38]i201: Planned package: Windows6.0_KB942288_v2_x86.msu, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[2E40:2BC8][2018-03-07T07:55:38]i201: Planned package: Windows6.0_KB942288_v2_x64.msu, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[2E40:2BC8][2018-03-07T07:55:38]i201: Planned package: VC140_X86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: No, dependency: None
[2E40:2BC8][2018-03-07T07:55:38]i201: Planned package: vc140_X64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: No, dependency: None
[2E40:2BC8][2018-03-07T07:55:38]i201: Planned package: PrereqSetup, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[2E40:2BC8][2018-03-07T07:55:38]i299: Plan complete, result: 0x0
[2E40:2BC8][2018-03-07T07:55:38]i300: Apply begin
[3780:3970][2018-03-07T07:55:40]i360: Creating a system restore point.
[3780:3970][2018-03-07T07:55:41]i361: Created a system restore point.
[3780:3970][2018-03-07T07:55:41]i000: Caching bundle from: ‘C:\Users\jacob\AppData\Local\Temp{2890ae6b-90e9-448d-b3e6-97e43c21e2fd}.be\UE4PrereqSetup_x64.exe’ to: ‘C:\ProgramData\Package Cache{2890ae6b-90e9-448d-b3e6-97e43c21e2fd}\UE4PrereqSetup_x64.exe’
[3780:3970][2018-03-07T07:55:41]i320: Registering bundle dependency provider: {2890ae6b-90e9-448d-b3e6-97e43c21e2fd}, version: 1.0.13.0
[3780:0334][2018-03-07T07:55:41]i304: Verified existing payload: VC140_X86 at path: C:\ProgramData\Package Cache\BFB74E498C44D3A103CA3AA2831763FB417134D1\vcredist_x86.exe.
[3780:0334][2018-03-07T07:55:41]i304: Verified existing payload: vc140_X64 at path: C:\ProgramData\Package Cache\3155CB0F146B927FCC30647C1A904CD162548C8C\vcredist_x64.exe.
[3780:0334][2018-03-07T07:55:41]e000: Error 0x80070002: Failed to find payload: PrereqSetup in working path: C:\Users\jacob\AppData\Local\Temp{2890ae6b-90e9-448d-b3e6-97e43c21e2fd}\PrereqSetup and unverified path: C:\ProgramData\Package Cache.unverified\PrereqSetup
[3780:0334][2018-03-07T07:55:41]e000: Error 0x80070002: Failed to cache payload: PrereqSetup
[2E40:25FC][2018-03-07T07:55:41]e314: Failed to cache payload: PrereqSetup from working path: C:\Users\jacob\AppData\Local\Temp{2890ae6b-90e9-448d-b3e6-97e43c21e2fd}\PrereqSetup, error: 0x80070002.
[2E40:25FC][2018-03-07T07:55:41]e349: Application requested retry of payload: PrereqSetup, encountered error: 0x80070002. Retrying…
[3780:0334][2018-03-07T07:55:41]i305: Verified acquired payload: PrereqSetup at path: C:\ProgramData\Package Cache.unverified\PrereqSetup, moving to: C:\ProgramData\Package Cache{36EAD5CF-44EF-4FCF-8BE1-D96C4835D7A4}v1.0.11.0\UE4PrereqSetup_x64.msi.
[3780:3970][2018-03-07T07:55:41]i301: Applying execute package: VC140_X86, action: Install, path: C:\ProgramData\Package Cache\BFB74E498C44D3A103CA3AA2831763FB417134D1\vcredist_x86.exe, arguments: ‘“C:\ProgramData\Package Cache\BFB74E498C44D3A103CA3AA2831763FB417134D1\vcredist_x86.exe” /quiet /norestart’
[2E40:2BC8][2018-03-07T07:55:42]i319: Applied execute package: VC140_X86, result: 0x0, restart: None
[3780:3970][2018-03-07T07:55:42]i301: Applying execute package: vc140_X64, action: Install, path: C:\ProgramData\Package Cache\3155CB0F146B927FCC30647C1A904CD162548C8C\vcredist_x64.exe, arguments: ‘“C:\ProgramData\Package Cache\3155CB0F146B927FCC30647C1A904CD162548C8C\vcredist_x64.exe” /quiet /norestart’
[2E40:2BC8][2018-03-07T07:55:43]i319: Applied execute package: vc140_X64, result: 0x0, restart: None
[3780:3970][2018-03-07T07:55:43]i323: Registering package dependency provider: {36EAD5CF-44EF-4FCF-8BE1-D96C4835D7A4}, version: 1.0.11.0, package: PrereqSetup
[3780:3970][2018-03-07T07:55:43]i301: Applying execute package: PrereqSetup, action: Install, path: C:\ProgramData\Package Cache{36EAD5CF-44EF-4FCF-8BE1-D96C4835D7A4}v1.0.11.0\UE4PrereqSetup_x64.msi, arguments: ’ ARPSYSTEMCOMPONENT=“1” MSIFASTINSTALL=“7”’
[3780:3970][2018-03-07T07:55:46]e000: Error 0x80070643: Failed to install MSI package.
[3780:3970][2018-03-07T07:55:46]e000: Error 0x80070643: Failed to execute MSI package.
[2E40:2BC8][2018-03-07T07:55:46]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[2E40:2BC8][2018-03-07T07:55:46]i319: Applied execute package: PrereqSetup, result: 0x80070643, restart: None
[2E40:2BC8][2018-03-07T07:55:46]e000: Error 0x80070643: Failed to execute MSI package.
[3780:3970][2018-03-07T07:55:46]i318: Skipped rollback of package: PrereqSetup, action: Uninstall, already: Absent
[2E40:2BC8][2018-03-07T07:55:46]i319: Applied rollback package: PrereqSetup, result: 0x0, restart: None
[3780:3970][2018-03-07T07:55:46]i329: Removed package dependency provider: {36EAD5CF-44EF-4FCF-8BE1-D96C4835D7A4}, package: PrereqSetup
[3780:3970][2018-03-07T07:55:46]i351: Removing cached package: PrereqSetup, from path: C:\ProgramData\Package Cache{36EAD5CF-44EF-4FCF-8BE1-D96C4835D7A4}v1.0.11.0
[3780:3970][2018-03-07T07:55:46]i330: Removed bundle dependency provider: {2890ae6b-90e9-448d-b3e6-97e43c21e2fd}
[3780:3970][2018-03-07T07:55:46]i352: Removing cached bundle: {2890ae6b-90e9-448d-b3e6-97e43c21e2fd}, from path: C:\ProgramData\Package Cache{2890ae6b-90e9-448d-b3e6-97e43c21e2fd}
[2E40:2BC8][2018-03-07T07:55:46]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No