Bought 1000 v-bucks by card but ended up giving an error, when tried by paypal continued the same error, and in the end got a message on my phone saying that were charged the 9.99 Dollar :mad:
You need to write an e-mail to: marketplace-support@unrealengine.com and tell about your issue, the forum here is not the appropriate place to discuss cc charges and other purchase infos, this part of the forum are more dedicated to product support, releases and promotions by the sellers.
Hope you can have it fixed.