Error "GPU crashed or D3D device removed" when I try to launch UE5.5.1

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Hello, today I installed Unreal Engine 5.5.1 from EG Store, but when I try to launch it, I have this error.

I have two GPUs : GeForce RTX 4060 Laptop and Intel Iris integrated graphics.

What I have already tried (but didn’t worked) :

  • Restarting my computer

  • Using Nvidia Game Ready/Studio drivers

  • Adding “Tdrddidelay” 32 bit d-word value into regedit

  • Using only Nvidia GPU or Intel GPU for UnrealEditor.exe (Settings > System > Graphics > Add desktop app “UnrealEditor.exe” > Graphics preferences)

  • Trying UE5.4.4 and UE4.27.2 but got the same error

  • Unplugging my second monitor from my laptop and switching scale from 125% to 100%

Thanks in advance for your help :slight_smile:

2

Greetings @Naxo175

Welcome to the Unreal Forum. Is this the first time you’ve tried running Unreal Engine on this rig? If so, I’d check the specs on your CPU. I tried to Google some things on the Iris Integrated. But, I got varying different results. I’d check the system requirements and compare them.

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I have the same error, I tried the same things but nothing seems to work