Error during install DirectX

anonymous_user_6c59fe95 · September 18, 2015, 2:18pm

Help please)

anonymous_user_6c59fe95 · September 18, 2015, 2:46pm

I did, it not work

TJ_V · September 18, 2015, 2:42pm

Hi Rostimon,

Give this a try:

The following workaround which will disable the Unreal Engine installer’s DirectX setup.

Manually download and install DirectX from here(DO NOT SKIP THIS STEP): Link
Download the latest Unreal Engine Installer
Run the installer using the following commandline(replace C:\UnrealEngineInstaller.msi with the path and name of your downloaded installer):
msiexec /i “C:\UnrealEngineInstaller.msi” SKIP_DIRECTX=“1”

TJ_V · September 18, 2015, 5:23pm

Could you also post your Dxdiag (system specs) as well?

anonymous_user_6c59fe95 · September 19, 2015, 8:55am

dxdiag.txt

MrMcBarnabas · September 24, 2015, 4:21pm

Hey Rostimon,

To help you we really need new logs that have been run with the skip direct x flag, could you please run:

msiexec /i “C:\EpicGamesLauncherInstaller.msi” SKIP_DIRECTX=“1” /L*V “C:\EpicGamesInstallerLog.txt”

Where you replace “C:\EpicGamesLauncherInstaller.msi” with the path and name of your downloaded msi.

Then attach the copy of EpicGamesInstallerLog.txt that should now be in your C drive.

Thanks

anonymous_user_1fdecda1 · September 25, 2015, 6:22pm

Hey, just wanted to acknowledge that this worked for me. Thanks!

anonymous_user_6c59fe95 · September 25, 2015, 7:09pm

Okay…

MrMcBarnabas · September 29, 2015, 3:28pm

Hey Rostimon,

After looking at your logs it looks like your issue is very similar to one covered in this post:

I have taken the liberty to update the steps for, as you will need to also skip direct x install. Note: when using this commandline you are required to install Direct X yourself and download the latest launcher msi. You should have already done both of these steps in previous attempts.

Run the installer using the following commandline(replace C:\EpicGamesLauncherInstaller.msi with the path/name of the installer you downloaded): msiexec /i “C:\EpicGamesLauncherInstaller.msi” SKIP_PERMISSIONS_INSTALLFOLDER=“1” SKIP_PERMISSIONS_APPDATA=“1” SKIP_AUTOLAUNCH=“1” SKIP_DIRECTX=“1” /L*V “C:\EpicGamesInstallerLog1.txt”
Set user permissions on the install folder. This can be done a number of ways but the simplest may be to run this commandline(replace C:\Program Files\Epic Games with your selected install location): icacls.exe “C:\Program Files\Epic Games” /grant “BUILTIN\Users”:(OI)(CI)F
Set user permissions on the ProgramData folder. This can be done a number of ways but the simplest may be to run this commandline(replace C:\ProgramData\Epic with the location of your Epic AppData folder): icacls.exe “C:\ProgramData\Epic” /grant “BUILTIN\Users”:(OI)(CI)F
If steps 3 and 4 completed successfully, try launching using the Epic Games Launcher shortcut on your desktop or in your start menu

If this did not work please attach the newly created log file at c:\EpicGamesInstallerLog1.txt so we can track down why you’re still having problems.

MrMcBarnabas · September 29, 2015, 3:29pm

Thanks Karp505,

Glad we could help

TJ_V · October 5, 2015, 6:11pm

Hi Rostimon,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that Barnabas mentioned above. Then post back here with the requested info.

Cheers,

TJ