Error d3d11 but alredy have Dx12

Hi people,

I just downloaded the unreal engine, and just before starting the D3d11 error appears, however I have directx12 installed. How to fix the error?

I have directx12 installed

Can your hardware use it? What video card are you running?

Surely, AMD radeon RX vega 8. 12gb RAM

the D3d11 error appears

Which error is it? The shader model 5.0? Can you quote the exact error message.