Error code R-5

I’m trying to install UE4 4.10 and somewhere along the installation it gives me the following message: “The necessary prerequisites have failed to install.Error code R-5”
Not sure what the issue is or how to fix it.

I recently did a fresh windows 7 install so I’m not sure what the problem is.
Thanks in advance.

Hi Obonobo,

Try the troubleshooting steps in this section of the troubleshooting guide.

If nothing works, follow the steps here to generate your Debug Logs. Post them here, along with your Dxdiag/system specs.

Hi Obonobo,

I’m just following up with you to see if there is an update. If you are still having the issue, please refer to this previous post regarding the prerequisites error and try the suggestions provided.

Hi Obonobo,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above then post back here with the requested info.

Hi friends!
I have same problem: on stage “verify” istallator got message “The necessary prerequisites have failed to install.Error code R-5”. Required for you files is attached.
link text
link text

Hello Obereg!

Other users have had similar issues and have followed the steps on this post to resolve the issue.

Please try the solutions provided there. If you are still unable to install the launcher, reply back and we will continue to look into the issue for you.

Thanks for quick answer! I’ll do it! Good luck!

The link you posted goes to Error code 1223. I need the fix for error code r-5