Run under a Internet connection
when open the launcher
and I can not log in correctly
In fact I really have connected the Internet,
I also tried to use VPN to get a US Internet connection (I’m located in China) but didn’t work
That really a pity that I just can looking at pictures but not able to launcher the engine myself
I’m looking forward if anybody has a solution or It is just a problem of Epic’s server~
Hi! Could you send us your log files?
To get accurate information in the log file, open up:
“C:\Program Files\Unreal Engine\Launcher\Engine\Programs\NoRedist\UnrealEngineLauncher\Config\DefaultEngine.ini”
And add the following to the very end of the file:
That should enable verbose logging to help us track it down. Once that’s done, can you try running again and sending us the very latest log file? Thanks!
I have add the code now trying ~
well…I didn’t found the application has build a log file after running again …
BTW, you can find the log files in
where USERNAME is your windows account.
Make sure to add those config options as separate lines:
Looking at your logs I am seeing this:
Could you try switching your DNS entries to these to see if that helps: http://en.wikipedia.org/wiki/OpenDNS
Problem solved ! thank you for your answer @ UE4 AnswerHUB
Great, glad that worked for you!