[ERROR] App crashes on Android after successful packaging and installation

anonymous_user_5ec9a8001 · January 24, 2017, 7:43am

Problem:

→ After successful packaging, whether it is done through File->Packaging->Android(xx) or through the Project Launcher, the app is transferred and installed on Android (6.0.1), but crashes when opened without any specific error.
→ All other builds work fine.

I’m attaching:

→ [com.ndm.ndmre1-log_20170124.txt][1] which I was able to get with my android plugged in by USB and launching the Android SDK Monitor.bat
→

→

Looking forward to your reply.

@

anonymous_user_a08c0bf2 · January 30, 2017, 5:57pm

,

Change your Android SDK API Level to android-24 and keep the NDK API level to latest. Also change your Target SDK to 24 instead of 25.

Please upload your full error output logs if you run into another error.

Thanks!

anonymous_user_5ec9a8001 · January 31, 2017, 6:52pm

[UNREAL Log][1]

124339-projectlauncher_etc2_01312017.log (45.8 KB)

anonymous_user_5ec9a8001 · January 31, 2017, 7:33pm

It didn’t work. Again, it runs through the entire packaging process, but once it makes it to the phone, it crashes.

anonymous_user_5ec9a8001 · January 31, 2017, 9:24pm

The error on the android monitor triggered when I open the app is:
01-31 16:23:25.354: E/AndroidRuntime(13173): java.lang.UnsatisfiedLinkError: dlopen failed: cannot locate symbol “__aeabi_memmove” referenced by “/data/app/com.ndm.ndmre1-1/lib/arm/libUE4.so”…

anonymous_user_a08c0bf2 · January 31, 2017, 10:36pm

Change your Minimum SDK Version to 21 since your NDK level is above 19.

anonymous_user_5ec9a8001 · February 1, 2017, 3:24am

[link text][1]

anonymous_user_a08c0bf2 · February 1, 2017, 5:24pm

Are you able to even get the project onto the device at this point? The logs do not provide any errors or information that is helpful for me to determine what may be wrong.

If you’re not able to get the project onto the device, make sure you save your project. Go ahead and close the editor out, delete your Intermediate and Saved folder and that should force update any settings that were changed. And then repackage.

If you can get your project onto the device, please provide me with your logcat files from the logs:

Attach your phone to the computer
Go here: C:\android-sdk-windows\tools
Open up Monitor.bat
Launch the program and save the logs

If you cannot get Monitor.bat to open, please go to:

C:\android-sdk-windows\tools\lib\monitor-x86
Open up Monitor.exe
Follow the instructions above

Make sure that you highlight all of the logs, because they do not save unless they’re highlighted.

Thank you!

anonymous_user_5ec9a8001 · February 6, 2017, 4:48pm

I’m able to get the project on the device.

The error on the android monitor triggered when I open the app is: 01-31 16:23:25.354: E/AndroidRuntime(13173): java.lang.UnsatisfiedLinkError: dlopen failed: cannot locate symbol “__aeabi_memmove” referenced by “/data/app/com.ndm.ndmre1-1/lib/arm/libUE4.so”…

anonymous_user_a08c0bf2 · February 7, 2017, 4:52pm

What version of Android is your device running on? It would help if you could upload the full output log from the device using the instructions in my previous reply.

Looking forward to hearing back from you, thanks!

anonymous_user_a08c0bf2 · February 13, 2017, 3:52pm

Hey ,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you!