Error 5098 Reality Scan

Hi All, I am hitting this error message and need advice.. I have hard drioives of projects from 2022 that I created on a different machine, but same account, and olny me.. “Project could not be loaded becase it was created on another computer in PPI mode or anonymous. To Open this project please make sure you are online and all other project contributors are registered users”

  • I am online
  • I am the creator
  • yes I created this project on another machine
  • there are no other contributors or registered users
  • i am a registered user