EpicGamesLauncher stuck at "Please Wait" after login

I have been unable to get beyond a Please Wait box upon logging in to the Games Launcher. I have already tried updating the graphics driver to latest, restarting, running as admin, and opening ports for the launcher. Adding -OpenGL to the launcher target causes an immediate crash upon running the launcher every time.

dxdiag.txt

The debug log was included in the original post. Were you looking for something else?

Hi sseufert,

Thank you for the report. We are currently investigating a string of ‘Please Wait’ issues.

Please follow the instruction here to generate your Debug Logs. Then post them here.

The dxdiag was in the original post only.

Please can you add the following as an exception to your firewall and see if that fixes the issue, thanks

xmpp-service-prod.ol.epicgames.com port 5222

Andrew

Hi sseufert,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that abrown mentioned above. Then post back here with the requested info.

Cheers,

TJ