Epicgames launcher did not get a response

Development Getting Started & Setup
, , ,
1

hi. i have download and install launcher. but when i tried to login, the launcher says “error. did not get a response. are you connected to the internet ?”

FYI i have open port 80, 443, and 5222 on my firewall. and i’m not using any antivirus that my block the connection.
below i attach the launcher debug and my dxdiag. please dont tell me if my pc didnt get a minimum requirement, because the problems about the port, not the specs.

regards,

2

Hi waynehickman,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!