Zip file with both log and dxdiag output.link text
Launcher Version: 1.0.0-2039063+++depot+UE4-LauncherReleases
Please fix that, just want to try that Engine ._.
First time user. Subscribed yesterday.
Launcher 1.0.0-2039063
Same issue, it’s my first time using the launcher.
Launcher Version 1.0.0-2039063+++depot+UE4-LauncherReleases
First time running UE4
1.0.0-2039063+++depot+UE4-LauncherReleaserslink text
On OS X
- First Time (signed up yesterday)
- Launcher version is 1.0.0-2039063
Here is the log files:log
Was my first try, subs 15 hours ago
I think something is happening with your Auth servers - looks like it’s all the new subscribers that are getting it.
1.0.0-2039063+++depot+UE4-LauncherReleasers
Mac OSX 10.8.5link text
1.0.0-2039063+++depot+UE4-LauncherReleasers
First time launch. Installed Unreal Engine Launcher, nothing happened after that. No downloads, nothing.
Don’t have access to logs right now, but I will add them when I can.
Hi,
Also the same problem. First time on my Windows 7 64 bit version:
Launcher Version 1.0.0-2039063+++depot+UE4-LauncherReleases
Sry for to to say it worked 1st time around i rebuilt my PC and download fresh copy from the site and it installed and just comes up Subscribe.
Also paid via VISA card for my subscription
I am running Windows 8 as was having loads of problems with 8.1 but i have just built a VM running 8.1 and that is having the same problem just comes up Subscribe
Any clues on how long it might take to fix. Installing Visual Studio 2013, downloading source and compiling will take a while in itself. Trust me to subscribe when you are having such problems.
Let us know if this is your first time attempting to use UE4, or if it was working for you previously.
=> This is the first time I’m attemting to use UE4
Tell us your Launcher’s Version number, which can be found in the bottom-left corner of the Launcher.
=> 1.0.0-2039063+++depot+UE4-LauncherReleases
If you are using a Mac, please attach a zip file with your log, located here: /Users//Documents/UnrealEngineLauncher/Saved/Logs
=> Attached log.zip
In the same zip attachment, please also include your system’s dxdiag
=> Not available at Mac OSX
Hi,
Also the same problem. First time on Windows 8,1 64 bit version.
Launcher Version: 1.0.0-2039063+++depot+UE4-LauncherReleases (plus the -CPTLabel=QFE2 hotfix).
link text
After running as Admin via Windows 7.
Installing Update (Got stuck on 81% but just left it)
It is now Installing UE4
Might be a fix you just placed?
I had UE4 installed on my old PC with no issues for about a week, the PC had 2 hard drives, one for the OS and program installs, the other for data, however, in the case of UE4 I installed to my data drive which also contained my Unreal Projects folder.
I’ve since built a new PC with all new hardware apart from the hard drives which have come out of the old machine. Did a fresh install of Windows 7 x64 on my OS drive and tried moving the UE4 installation from my unformatted data drive into the default install location but got errors on trying to launch it so I deleted those folders and tried a new install of UE4 (again, my projects folder has remained untouched on my data HDD).
I got the subscribe error so tried uninstalling/re-installing, tried another location incase my previous effort of just pasting the UE4 folder had messed something up, and also tried the various fixes that were floating about when this issue surfaced on here last night with no joy.
I’ve just removed the “-CPLabel=QFE2” extension from the launcher shortcut and it has re-downloaded the regular launcher. Opening this has now made it start downloading the engine 
I’m up to around 65% of the download so will report back if I am able to load the engine once it finishes.