[Epic Official] Read this if you have a Subscribe button instead of Launch button

Development Getting Started & Setup
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First time launching it.

Launcher version 1.0.0-2039063+++depot+UE4-LauncherReleases

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Launcher Version: 1.0.0-2039063+++depot+UE4-LauncherReleases

Please fix that, just want to try that Engine ._.

Files.zip

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First time user. Subscribed yesterday.

Launcher 1.0.0-2039063

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Was my first try, subs 15 hours ago

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1.0.0-2039063+++depot+UE4-LauncherReleasers

First time launch. Installed Unreal Engine Launcher, nothing happened after that. No downloads, nothing.

Don’t have access to logs right now, but I will add them when I can.

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Same issue, it’s my first time using the launcher.

Launcher Version 1.0.0-2039063+++depot+UE4-LauncherReleases

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First time running UE4
1.0.0-2039063+++depot+UE4-LauncherReleaserslink text

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On OS X

  • First Time (signed up yesterday)
  • Launcher version is 1.0.0-2039063

Here is the log files:log

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IIt is my first time using UE4

Version number: 1.0.0-2039063

link text

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I think something is happening with your Auth servers - looks like it’s all the new subscribers that are getting it.

1.0.0-2039063+++depot+UE4-LauncherReleasers

Mac OSX 10.8.5link text

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First time launching UE4

1.0.0-2039063

link text

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Sry for to to say it worked 1st time around i rebuilt my PC and download fresh copy from the site and it installed and just comes up Subscribe.

Also paid via VISA card for my subscription

I am running Windows 8 as was having loads of problems with 8.1 but i have just built a VM running 8.1 and that is having the same problem just comes up Subscribe

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Hi,

Also the same problem. First time on my Windows 7 64 bit version:

Launcher Version 1.0.0-2039063+++depot+UE4-LauncherReleases

link text

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I have this problem too.link text

link text

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Any clues on how long it might take to fix. Installing Visual Studio 2013, downloading source and compiling will take a while in itself. Trust me to subscribe when you are having such problems.

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Let us know if this is your first time attempting to use UE4, or if it was working for you previously.

=> This is the first time I’m attemting to use UE4

Tell us your Launcher’s Version number, which can be found in the bottom-left corner of the Launcher.

=> 1.0.0-2039063+++depot+UE4-LauncherReleases

If you are using a Mac, please attach a zip file with your log, located here: /Users//Documents/UnrealEngineLauncher/Saved/Logs

=> Attached log.zip

In the same zip attachment, please also include your system’s dxdiag

=> Not available at Mac OSX

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Here is my log with the Core.log changes on verbose

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Hi,

Also the same problem. First time on Windows 8,1 64 bit version.

Launcher Version: 1.0.0-2039063+++depot+UE4-LauncherReleases (plus the -CPTLabel=QFE2 hotfix).
link text

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Just reran the launcher after seeing Papasmurfo’s comment and mine is now updating instead of just the sub button showing. Fingers crossed it completes successfully :slight_smile:

Success, many thanks Epic for your time in sorting this out :slight_smile:

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Was having the same problem, posed in the other thread here:

Today, the Unreal Launcher did an update, and I was immediately greeted with an Install button.