Epic Marketing and Promotion

Summary

I am experiencing a recurring issue with the Epic Marketing opt-in setting when publishing my Maps. Before submitting a new map for publishing, I ensure that the “Opt-in for Epic Marketing” option is enabled. however, once the map is approved and published, I notice that the system automatically opts me out. I then need to manually re-enable the option. This issue also occurs whenever I update and release a new version of an already published map. Each time I submit an update, the marketing opt-in setting is reset to opt-out, requiring me to reselect it manually.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Creator Portal

Steps to Reproduce

Publish new map or update an already published map with Epic Marketing setting Enabled (Opt-in)

Expected Result

After approval of the new release, the Epic Marketing setting should already be Enabled or Opt-in

Observed Result

Epic Marketing setting is automatically reset and disabled (Opt-out)

Platform(s)

PC

Island Code

3926-9595-3579

Upload an image



Additional Notes

This is an example on one of my maps:
Screenshot #1 is before updating or publishing a new release , screenshot #2 and 3 are after the release was approved, which shows that the system automatically opt-me out or disabled the Epic Marketing setting.

This will be addressed in Creator Porta update 1.84 and the ticket number is FNCE-7969. Thank you for reporting!

This should be fixed. Thank you!