Epic Launcher Internet speed issues


I am having a problem with the launcher taking too long to download things.
For I just downloaded Unreal tournament and I was planning on updating UE4 to the latest version.

But the download for UT took 8-9 hours longer than it should.
It kept jumping from really fast to really slow and was all over the place. Even saying it didn’t have a connection and going to 0kbs for a few seconds…

My internet is about 160kbs… And it is running just fine outside of the launcher.
And I have downloaded files of similar size overnight just fine.
And I need it to run correctly and can’t have the other download extend beyond the night again with other people in my house using the Net…

Bump… Still having a problem.


Could you follow the steps here to generate your Debug Logs. Post them here, along with your Dxdiag/system specs.

Sorry for the long wait… Family issues… All good now! :smiley:

Here is my Dxdiag link text

And here is my launcher debug logs… I just threw them all in there. link text

I’m sorry that we weren’t able to follow up with you promptly. We have recently changed our process for providing Launcher support, so if you are still experiencing this issue with the Launcher please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!