Epic launcher doesn't work

when I open the launcher, I open the screen of unreal engine 4 crash reporter. how do I fix?

alt text

uppppppppp

I had a similar problem recently, where the engine wouldnt launch. it’d start up then just crash.
I deleted the launcher and engine, downloaded the newest launcher and engine 4.10. try the newest launcher.
also after unistallation of the launcher and engine browse to where they were and delete the folders, not content but the ones located in program files

i did now, nothing to do, same problem. btw i download the old launcher this afternoon. something else to try?

I have the same problem. how do i fix?

when you uninstalled both launcher and engine. did you delete the program files in C drive.
also did you click uninstall engine from the launcher. try that

Yes, i delete all Before reinstalling. I cant unistall from the launcher,As if he had not completed

Hi Hyperione,

I apologize for the delayed response.

Try the troubleshooting steps in this section of the troubleshooting guide.

If nothing works, follow the steps here to generate your Debug Logs. Post them here, along with your Dxdiag/system specs.

Hi Hyperione,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above then post back here with the requested info.

If you need anything else, feel free to ask.