Epic Launcher Crashes on Start

Development Platform & Builds
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1

The launcher crashes on start with the following message:

MachineId:6EBE8C17480129710EBA7CB1D4720EB6

You do not have any debugging symbols required to display the callstack for this crash.

How can I fix that? (It’s pretty urgent, I’ve got client work to do with a deadline)

2

Hi AronD,

Try the steps in this section of the troubleshooting guide.

If nothing works, follow the instructions towards the bottom of that page to generate your Debug Logs. Then post them here along with your Dxdiag (system specs).

3

Hi TJ,

I re-downloaded the installer, launched it, and that solved my problem, thank you.