So I play fortnite on my PC all the time, my girlfriend plays as well, and I will often Log into her account on the Epic Games Launcher, to collect Daily rewards for save the world, but today when I logged out of my account to switch over to hers, the epic games launcher itself went Black, I can’t open any games, look at the store, anything. I can click the Settings “gear” and the “Epic games” icon in the top left. I have searched all over google, and can’t seem to find anyone With the same issue, or any fixes, I have tried all the fixes for the blackscreen issue once you have fortnite open, but none of these fixed my issue, I ran a troubleshoot on the launcher and it reads out everything is fine. PLEASE HELP!
This is the report i get when i troubleshoot:
{
“EndPointResults”: [
{
“Type”: “Endpoint”,
“Result”: “Passed”,
“Code”: “”,
“Desc”: “Backend Connectivity Tests for https://launcherwaitingroom-public-service-prod06.ol.epicgames.com”
},
{
“Type”: “Endpoint”,
“Result”: “Passed”,
“Code”: “”,
“Desc”: “Backend Connectivity Tests for https://account-public-service-prod03.ol.epicgames.com”
},
{
“Type”: “Endpoint”,
“Result”: “Passed”,
“Code”: “”,
“Desc”: “Backend Connectivity Tests for https://launcher-public-service-prod06.ol.epicgames.com”
},
{
“Type”: “Endpoint”,
“Result”: “Passed”,
“Code”: “”,
“Desc”: “Backend Connectivity Tests for https://catalog-public-service-prod06.ol.epicgames.com”
},
{
“Type”: “Endpoint”,
“Result”: “Passed”,
“Code”: “”,
“Desc”: “Backend Connectivity Tests for https://entitlement-public-service-prod08.ol.epicgames.com”
},
{
“Type”: “Endpoint”,
“Result”: “Passed”,
“Code”: “”,
“Desc”: “Backend Connectivity Tests for https://priceengine-public-service-ecomprod01.ol.epicgames.com”
},
{
“Type”: “Endpoint”,
“Result”: “Passed”,
“Code”: “”,
“Desc”: “Backend Connectivity Tests for https://lightswitch-public-service-prod06.ol.epicgames.com”
},
{
“Type”: “Endpoint”,
“Result”: “Passed”,
“Code”: “”,
“Desc”: “Backend Connectivity Tests for https://eulatracking-public-service-prod06.ol.epicgames.com”
},
{
“Type”: “Endpoint”,
“Result”: “Passed”,
“Code”: “”,
“Desc”: “Backend Connectivity Tests for https://friends-public-service-prod06.ol.epicgames.com”
},
{
“Type”: “Endpoint”,
“Result”: “Passed”,
“Code”: “”,
“Desc”: “Backend Connectivity Tests for https://launcher-website-prod07.ol.epicgames.com/”
}
],
“MinimumSpecResults”: [
{
“Type”: “Processor”,
“Result”: “Passed”,
“Code”: “”,
“Desc”: “CPU: 2 Cores”
},
{
“Type”: “Memory”,
“Result”: “Passed”,
“Code”: “”,
“Desc”: “RAM: 2GB”
},
{
“Type”: “Graphics Device”,
“Result”: “Passed”,
“Code”: “”,
“Desc”: “GPU: GeForce 5, Radeon 9000, Intel HD Graphics”
},
{
“Type”: “Operating System”,
“Result”: “Passed”,
“Code”: “”,
“Desc”: “OS: Windows 7 (or similar)”
}
],
“RecommendedSpecResults”: [
{
“Type”: “Processor”,
“Result”: “Passed”,
“Code”: “”,
“Desc”: “CPU: 4 Cores”
},
{
“Type”: “Memory”,
“Result”: “Passed”,
“Code”: “”,
“Desc”: “RAM: 4GB”
},
{
“Type”: “Graphics Device”,
“Result”: “Passed”,
“Code”: “”,
“Desc”: “GPU: GeForce 400, Radeon HD 5000, Intel HD Graphics 4000/2500”
},
{
“Type”: “Operating System”,
“Result”: “Passed”,
“Code”: “”,
“Desc”: “OS: Windows 7 (or similar)”
}
]
}