Epic games launcher stops working

Development Getting Started & Setup
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1

I was using UE4 in win7 without any problems. But when I upgraded my PC to windows 10 and with a brand new graphic card which is R9 390x it worked for a while on version 4.8. But after I installed 4.9 preview it started to show this problem. I had to install 4.9 preview because the engine would crash in play mode and it was apparently due to 4.8 not being optimized for DX12.

I am desperate and I need a solution. Please let the godrays shine upon me!

Thanks

2

Hi ,

There is known issues with the AMD R9 3xx series cards and we are tracking the issue here.

Make sure to also post on the Radeon forums as well and in the meantime we are ordering some of these cards to compatibility test.

Thanks,

TJ

3

Glad to know you guys are working on it. Hope to find a solution soon!

Thank you.