Hii, I’ve Been Using UE4 from a long time, it was working just fine but from yesterday epic games launcher is not opening I’ve also tried troubleshooting option as listed in troubleshoot guide. it keeps on loading and loading and it crashes. Please Help
My System Configuration
CPU - Intel Core i7-4710MQ @2.50Ghz
GPU - NVidia Geforce GTX 880M
RAM - 16 GB
Hi Gdanzal,
I’ve assigned a member of our staff to look into this for you, but we’ll need your launcher logs and your dxdiag as described in this section of troubleshooting guide:
#None_of_the_Above_Helped_-_Getting_Debug_Logs
Hi Gdanzal,
We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try suggestion that I mentioned above. Then post back here with requested info.
Cheers,
TJ