Epic Games Launcher not responding

So far I’ve probably reinstalled it more than 20 times but it still won’t give me a single response. I tried the solutions posted on Unreal Engine troubleshooting but nothing seems to work for me. I wonder if formatting would help… I’m so lost please help me out…

HI tolasque,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the “Email Us” button under the “Contact Us” section. Thanks!