Hey there, every time I download the Mac version of the Epic Games Launcher, every time I try to download the UnReal Engine… it crashes.
Also if I click the cog for settings, it crashes too.
I’m running OSX El Capitan vers. 10.11.3
Any help will be appreciated.
Hello,
Thank you for reaching out to the Epic support team. We have recently restructured our support system to better assist our users across Epic’s growing catalog of products.
Epic Games launcher support will now be handled by our Player Support team through an email ticketing system and active knowledge base. This support will encompass the download and installation of the launcher and the various Epic Games products hosted on the launcher (UE, UT, Shadow Complex, Fortnite, and Paragon). The launcher support team will also handle connection issues related to these products. The launcher support site can be accessed here (http://help.epicgames.com/).
Traditionally, Unreal Engine support has been handled through AnswerHub, and this particular process will not change. Users of the Unreal Engine may continue to post questions and issues as normal and interact with the engine support team. Any questions or issues that arise prior to the successful installation of the Unreal Engine should be directed at the website above and the launcher support team.
Those seeking assistance with the other individual products may do so through the following pages:
Unreal Tournament - http://help.unrealtournament.com/
Shadow Complex - http://shadowcomplexhelp.epicgames.com/
Fortnite - Coming soon
Paragon - http://paragonhelp.epicgames.com/
Hey there, every time I download the Mac version of the Epic Games Launcher, every time I try to download the UnReal Engine… it crashes.
Also if I click the cog for settings, it crashes too.
I have the same problem it says a crash UE4 happened, and I am playing on a 2012 MacBook Pro with MACOS High Sierra and I have 600GB SSD left, so space is not a problem
