Epic Games Launcher gets an error and has to close when I open it

Development Platform & Builds
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1

I click on the Epic Games Launcher from the shortcut on my desktop and it loads up. a few seconds after it is up i get the Windows error “EpicGamesLauncher has stopped working - check online for a solution/ close the program/ debug the program” the Unreal Engine 4 Crash Reporter also pops up. It seemed to start doing this after one of the launcher updates several weeks back. I assumed waiting for a new update would fix it but it hasn’t resolved. the DxDiag.txt is in the logs.rar as well as the EpicGamesLauncher.log.link text

2

Hi Sprites!

Sorry about this, it looks to be the same crash as some others on here. Could you navigate to the following folder:-

F:\GameDev\UnrealEngine4\Unreal Engine\Launcher\VaultCache\

According to your log, in there you’ll see 37 folders, one of them will be a ‘UE_4.2’ directory, which you should remove as that is what is causing the crash.

3

Thank you so much! That fixed it right up. I apologize for making a post that has already been addressed. I searched but I must have missed it. And thank you for the quick response. It is greatly appreciated!