Okay i found a solution to this issue. It seems like the installer when trying to install direct x files it stalls and crashes. The cause for this issue was both files located in sysWin32 and sysWOW64 known as d3d9.dll. Download Take Owner Ship from google and add it your registry. Afterwards, proceed to syswin32 and sysWow64 and right click - take owner ship and then rename d3d9.dll to d3d9.dll.old. Once they are both renamed, download DirectX End-User Runtime Web Installer ( http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35 ) Run as admin - install the files - restart - install the epic launcher again.