He already wrote that the Troubleshooting not work for him. I also got no answer to my Question. The Issue is not made by the Users Computer, it is a bad programming by the Developers!
It is easy to say “take a look to the troubleshooting steps” → but to solve the Launcher issues is to hard?
AW20: Please make a debugging-log from the Epic Launcher so that he can take a look to the Errors (in my case → The Launcher can not find any PNG Files / Pictures from the Launcher or something - and this is not a issue made by my Computer - i think it is a false Installation routine).
I´m now awake since 30 Hours to find the Launcher Problems and all this Troubleshootings i can throw in the trash, because nothing of them works. Now i think it is no Problem when i take the Unity Engine and spend my Money there for the Assets. I think that is the easiest way to escape.
We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above then post back here with the requested info.
If you need anything else, feel free to ask in order to reopen this ticket.