Epic Games launcher didn`t work

Hallo i have a little question i hope you can help me:)
Everytime if i start the EGL it comes this Answer: Epic Games Launcher didnt work. At the first time as i had started EGL it works and then i clicked on Ue4 and then it begins with egl didnt work…
i tryed to install EGL again but it still did not work…

I hope you can help me:)

and sry for my bad english…

Hi Anton.W,

Try the suggestions in this section of the troubleshooting guide.

Is the Launcher displaying an error message or does it just crash? Please include a screenshot if you would like.

If the above suggestions don’t work, follow the steps here to generate your Debug Logs. Then post them here, along with your Dxdiag (system specs).

Hi Anton.W,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above. Then post back here with the requested info.

Cheers,

TJ