Hi thihrocha! Sorry to see you are having this issue. Could you please zip up the following folder and attach it to this post?
C:\Users\username\AppData\Local\EpicGamesLauncher\Saved\Logs
Hi thihrocha,
We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that Swifty mentioned above. Then post back here with the requested info.
Cheers,
TJ