Epic Games Launcher crashes on macbook pro 2019 - big sur 11.4

Hi,
Whenever i try to launch the Epic Games Launcher on my macbook pro it crashes and i get the following log:

Log file open, 06/13/21 13:20:57
AppSettings: Version: 12.2.8-16590911+++Portal+Release-Live
AppSettings: CommandLine:  -SaveToUserDir -Messaging -ForcedRestart
AppSettings: RunningCommandlet: false
AppSettings: ForwardMessage: false
AppSettings: ForcedRestart: true
AppSettings: bAllowMultipleInstances: false
AppSettings: bBootstrap: false
AppSettings: bSilent: false
AppSettings: bForceDeprecated: false
AppSettings: bDoesCompiledPlatformMatch: true
AppSettings: bIsUnattended: false
AppSettings: bAllowFullAppTesting: false
AppSettings: bIsExecutingAutomation: false
AppSettings: Mode: default
LogInit: MacPlatform: Running 64bit App: true
LogInit: MacPlatform: Running 64bit OS: true
LogPlatformFile: Not using cached read wrapper
LogTaskGraph: Started task graph with 4 named threads and 8 total threads with 1 sets of task threads.
LogICUInternationalization: ICU TimeZone Detection - Raw Offset: +2:00, Platform Override: ''
LogInit: Build: 12.2.8-16590911+++Portal+Release-Live
LogInit: Engine Version: 4.23.0-16590911+++Portal+Release-Live
LogInit: Compatible Engine Version: 4.23.0-16590911+++Portal+Release-Live
LogInit: Net CL: 16590911
LogInit: OS: 10.16.0 (20F71), CPU: GenericCPUBrand, GPU: AMD Radeon Pro 5500M
LogInit: Compiled (64-bit): Jun  8 2021 15:42:59
LogInit: Compiled with Clang: 10.0.0 (clang-1000.11.45.5)
LogInit: Build Configuration: Shipping
LogInit: Branch Name: ++Portal+Release-Live
LogInit: Display: Command Line:  -SaveToUserDir -Messaging -ForcedRestart
LogInit: Base Directory: /Applications/Epic Games Launcher.app/Contents/UE4/EpicGamesLauncher/Binaries/Mac/
LogInit: Installed Engine Build: 1
LogInit: Presizing for max 100000 objects, including 0 objects not considered by GC, pre-allocating 0 bytes for permanent pool.
LogInit: Object subsystem initialized
LogConfig: Applying CVar settings from Section [ConsoleVariables] File [/Users/x/Library/Preferences/Unreal Engine/EpicGamesLauncher/Mac/Engine.ini]
[2021.06.13-10.20.57:137][  0]LogInit: macOS 10.16.0 (20F71)
[2021.06.13-10.20.57:137][  0]LogInit: Model: MacBookPro16,1
[2021.06.13-10.20.57:137][  0]LogInit: CPU: Intel(R) Core(TM) i9-9980HK CPU @ 2.40GHz
[2021.06.13-10.20.57:137][  0]LogInit: CPU Page size=4096, Cores=8, HT=16
[2021.06.13-10.20.57:137][  0]LogInit: Computer: x-MacBook-Pro.local
[2021.06.13-10.20.57:137][  0]LogInit: User: x
[2021.06.13-10.20.57:137][  0]LogInit: High frequency timer resolution =1000.000000 MHz
[2021.06.13-10.20.57:137][  0]LogInit: Power Source: AC Power
[2021.06.13-10.20.57:137][  0]LogInit: Memory total: Physical=32.0GB (32GB approx) Pagefile=0.0GB Virtual=32.0GB
[2021.06.13-10.20.57:148][  0]LogAssetRegistry: FAssetRegistry took 0.0001 seconds to start up
[2021.06.13-10.20.57:148][  0]LogUObjectArray: 2421 objects as part of root set at end of initial load.
[2021.06.13-10.20.57:148][  0]LogUObjectAllocator: 357536 out of 0 bytes used by permanent object pool.
[2021.06.13-10.20.57:148][  0]LogUObjectArray: CloseDisregardForGC: 0/0 objects in disregard for GC pool
[2021.06.13-10.20.57:148][  0]LogInit: Using OS detected language (en-IL).
[2021.06.13-10.20.57:148][  0]LogInit: Using OS detected locale (en-IL).
[2021.06.13-10.20.57:148][  0]LogTextLocalizationManager: No specific localization for 'en-IL' exists, so the 'en' localization will be used.
[2021.06.13-10.20.57:149][  0]LogInit: Using OS detected language (en-IL).
[2021.06.13-10.20.57:149][  0]LogInit: Using OS detected locale (en-IL).
[2021.06.13-10.20.57:149][  0]LogTextLocalizationManager: No specific localization for 'en-IL' exists, so the 'en' localization will be used.
[2021.06.13-10.20.57:150][  0]LogTextLocalizationManager: Compacting localization data took   0.00ms
[2021.06.13-10.20.57:150][  0]LogPackageLocalizationCache: Processed 2 localized package path(s) for 1 prioritized culture(s) in 0.000021 seconds
[2021.06.13-10.20.57:156][  0]LogTaskGraph: Started task graph with 4 named threads and 8 total threads with 1 sets of task threads.
[2021.06.13-10.20.59:468][  0]LogSlate: Using FreeType 2.4.12
[2021.06.13-10.20.59:468][  0]LogSlate: SlateFontServices - WITH_FREETYPE: 1, WITH_HARFBUZZ: 1
[2021.06.13-10.20.59:472][  0]LogSlate: New Slate User Created.  User Index 0, Is Virtual User: 0
[2021.06.13-10.20.59:472][  0]LogSlate: Slate User Registered.  User Index 0, Is Virtual User: 0
[2021.06.13-10.20.59:546][  0]Portal: Constructing App Data Access Layer
[2021.06.13-10.20.59:546][  0]LogBuildInfoRepository: Using LauncherLabel Live-EternalKnight
[2021.06.13-10.20.59:550][  0]LogEmsContentProvider: PrimeEms - Priming 411 Ems files from /Applications/Epic Games Launcher.app/Contents/UE4/SysFiles/
[2021.06.13-10.20.59:826][  0]LogStreaming: Warning: Failed to read file '/Users/x/Library/Application Support/Epic/EpicGamesLauncher/Data/EMS/current' error.
[2021.06.13-10.20.59:826][  0]LogSelfUpdateService: Initialising for EpicGamesLauncher:EpicGamesLauncher:EpicGamesLauncher:12.2.8-16590911+++Portal+Release-Live-Mac.
[2021.06.13-10.20.59:845][  0]LogStreaming: Warning: Failed to read file '/Users/x/Library/Application Support/Epic/EpicGamesLauncher/Data/LauncherUpdate.manifest' error.
[2021.06.13-10.20.59:845][  0]LogGeForceNowManager: Warning: GeForceNow SDK is not supports on this platform
[2021.06.13-10.20.59:845][  0]Portal: Constructing App Domain Layer
[2021.06.13-10.20.59:868][  0]LogWebBrowser: Registering ContextId=TEMP.
[2021.06.13-10.20.59:886][  0]LogCatalogCache: CatalogCache: No stored cache found
[2021.06.13-10.20.59:914][  0]LogCommunityPortalAppManager: FCommunityPortalEnumerateInstalledRunnable: Discovered 0 item files.
[2021.06.13-10.20.59:914][  0]LogCommunityPortalAppManager: FCommunityPortalEnumerateInstalledRunnable: Loaded 0 sidecars in 0.0 secs
[2021.06.13-10.20.59:914][  0]LogEOSInstallService: EOS detected during initialization: false.
[2021.06.13-10.21.00:043][  0]Portal: Constructing App Presentation Layer
[2021.06.13-10.21.00:044][  0]FCommunityPortalManagerImpl::SetUnrealEnginePortalViewModel UEPVM:2
[2021.06.13-10.21.00:045][  0]Portal: Constructing App UI Layer
[2021.06.13-10.21.00:052][  1]LogSynthBenchmark: Display: FSynthBenchmark (V0.95):  requested WorkScale=5.00
[2021.06.13-10.21.00:052][  1]LogSynthBenchmark: Display: ===============
[2021.06.13-10.21.00:052][  1]LogSynthBenchmark: Display: Main Processor:
[2021.06.13-10.21.00:227][  1]LogSynthBenchmark: Display:          ... 0.014888 s/Run 'RayIntersect'
[2021.06.13-10.21.00:227][  1]LogSynthBenchmark: Display:          ... 0.020182 s/Run 'Fractal'
[2021.06.13-10.21.00:227][  1]LogSynthBenchmark: Display: 
[2021.06.13-10.21.00:227][  1]LogSynthBenchmark: Display:   CompiledTarget_x_Bits: 64
[2021.06.13-10.21.00:227][  1]LogSynthBenchmark: Display:   UE_BUILD_SHIPPING: 1
[2021.06.13-10.21.00:227][  1]LogSynthBenchmark: Display:   UE_BUILD_TEST: 0
[2021.06.13-10.21.00:227][  1]LogSynthBenchmark: Display:   UE_BUILD_DEBUG: 0
[2021.06.13-10.21.00:228][  1]LogSynthBenchmark: Display:   TotalPhysicalGBRam: 32
[2021.06.13-10.21.00:228][  1]LogSynthBenchmark: Display:   NumberOfCores (physical): 8
[2021.06.13-10.21.00:228][  1]LogSynthBenchmark: Display:   NumberOfCores (logical): 16
[2021.06.13-10.21.00:228][  1]LogSynthBenchmark: Display:   CPU Perf Index 0: 172.0 (weight 1.00)
[2021.06.13-10.21.00:228][  1]LogSynthBenchmark: Display:   CPU Perf Index 1: 141.7 (weight 1.50)
[2021.06.13-10.21.00:228][  1]LogSynthBenchmark: Display:  
[2021.06.13-10.21.00:228][  1]LogSynthBenchmark: Display: Graphics:
[2021.06.13-10.21.00:228][  1]LogSynthBenchmark: Display:   Adapter Name: ''
[2021.06.13-10.21.00:228][  1]LogSynthBenchmark: Display:   (On Optimus the name might be wrong, memory should be ok)
[2021.06.13-10.21.00:228][  1]LogSynthBenchmark: Display:   Vendor Id: 0x0
[2021.06.13-10.21.00:228][  1]LogSynthBenchmark: Display:   Device Id: 0x0
[2021.06.13-10.21.00:228][  1]LogSynthBenchmark: Display:   Device Revision: 0x0
[2021.06.13-10.21.00:228][  1]LogSynthBenchmark: Display:   CPUIndex: 153.8
[2021.06.13-10.21.00:228][  1]LogSynthBenchmark: Display: 
[2021.06.13-10.21.00:228][  1]LogSynthBenchmark: Display:          ... Total Time: 0.175741 sec
[2021.06.13-10.21.00:232][  2]FCommunityPortalManagerImpl: Change State CPManagerState_Init->CPManagerState_UserLogin
[2021.06.13-10.21.00:232][  2][SignInRouter] GoToUrl('/id/login')
[2021.06.13-10.21.00:232][  2][SignInRouter]    Resolved To: '/id/login'
[2021.06.13-10.21.00:232][  2][SignInRouter]    Best Match: epic-login
[2021.06.13-10.21.00:246][  2]SCommunityPortalMainImpl::Construct UEPVM:4
[2021.06.13-10.21.00:287][  2]~SCommunityPortalMainImpl UEPVM:2
[2021.06.13-10.21.00:287][  2][SignInRouter]    Canceling in progress navigation. New command issued.
[2021.06.13-10.21.00:287][  2][SignInRouter]    Navigation Canceled.
[2021.06.13-10.21.00:287][  2][SignInRouter] GoToUrl('/id/login')
[2021.06.13-10.21.00:287][  2][SignInRouter]    Resolved To: '/id/login'
[2021.06.13-10.21.00:287][  2][SignInRouter]    Best Match: epic-login
[2021.06.13-10.21.00:356][  4]LogWebBrowser: Creating browser for ContextId=TEMP.
[2021.06.13-10.21.01:559][ 21]LogMac: === Critical error: ===
SIGTRAP: trace trap

[2021.06.13-10.21.01:559][ 21]LogMac: 0x23d0b4f1 Chromium Embedded Framework!_ZN4base5debug13BreakDebuggerEv   [UnknownFile]) 
0x23c705f3 Chromium Embedded Framework!_ZN7logging10LogMessageD2Ev   [UnknownFile]) 
0x23c70a5e Chromium Embedded Framework!_ZN7logging10LogMessageD0Ev   [UnknownFile]) 
0x23cdd3b7 Chromium Embedded Framework!_ZN4base25SequencedTaskRunnerHandle3GetEv   [UnknownFile]) 
0x23e2f9c2 Chromium Embedded Framework!_ZN4mojo8internal44GetTaskRunnerToUseFromUserProvidedTaskRunnerE13scoped_refptrIN4base19SequencedTaskRunnerEE   [UnknownFile]) 
0x23e1f15c Chromium Embedded Framework!_ZN4mojo8internal31AssociatedInterfacePtrStateBase4BindENS_29ScopedInterfaceEndpointHandleEjNSt3__110unique_ptrINS_15MessageReceiverENS3_14default_deleteIS5_EEEE13scoped_refptrIN4base19SequencedTaskRunnerEEPKc   [UnknownFile]) 
0x22b0f99d Chromium Embedded Framework!_ZN4mojo8internal27AssociatedInterfacePtrStateIN5blink5mojom10LocalFrameEE4BindENS_26AssociatedInterfacePtrInfoIS4_EE13scoped_refptrIN4base19SequencedTaskRunnerEE   [UnknownFile]) 
0x22b0f887 Chromium Embedded Framework!_ZN4mojo16AssociatedRemoteIN5blink5mojom10LocalFrameEE4BindENS_23PendingAssociatedRemoteIS3_EE13scoped_refptrIN4base19SequencedTaskRunnerEE   [UnknownFile]) 
0x22b0f7a1 Chromium Embedded Framework!_ZN4mojo16AssociatedRemoteIN5blink5mojom10LocalFrameEE30BindNewEndpointAndPassReceiverE13scoped_refptrIN4base19SequencedTaskRunnerEE   [UnknownFile]) 
0x22ae8942 Chromium Embedded Framework!_ZN7content19RenderFrameHostImpl23GetAssociatedLocalFrameEv   [UnknownFile]) 
0x22e2a02d Chromium Embedded Framework!_ZN7content15WebContentsImpl15OnScreensChangeEv   [UnknownFile]) 
0x24c1e6bb Chromium Embedded Framework!_ZN7display21DisplayChangeNotifier21NotifyDisplaysChangedERKNSt3__16vectorINS_7DisplayENS1_9allocatorIS3_EEEES8_   [UnknownFile]) 
0x24c20f63 Chromium Embedded Framework!_ZN7display12_GLOBAL__N_19ScreenMac25OnNSScreensMayHaveChangedEv   [UnknownFile]) 
0x2120a22a Foundation!-[__NSObserver _doit:]   [UnknownFile]) 
0x2049e10d CoreFoundation!__CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__   [UnknownFile]) 
0x20539b6c CoreFoundation!___CFXRegistrationPost_block_invoke   [UnknownFile]) 
0x20539aea CoreFoundation!_CFXRegistrationPost   [UnknownFile]) 
0x2046f38e CoreFoundation!_CFXNotificationPost   [UnknownFile]) 
0x211dddc8 Foundation!-[NSNotificationCenter postNotificationName:object:userInfo:]   [UnknownFile]) 
0x237d63b6 AppKit!___NSApplicationReactToScreenInvalidation_block_invoke   [UnknownFile]) 
0x237d5d1e AppKit!_NSApplicationReactToScreenInvalidation   [UnknownFile]) 
0x237d5f3f AppKit!-[NSApplication(ScreenHandling) _reactToDisplayChanges:]   [UnknownFile]) 
0x2339982a AppKit!_NSCGSDisplayConfigurationUpdateAndInvokeObservers   [UnknownFile]) 
0x23399d42 AppKit!_NSCGSDisplayConfigurationAcceleratorChangedNotificationHandler   [UnknownFile]) 
0x24c4cc49 SkyLight!_ZN12_GLOBAL__N_123notify_datagram_handlerEj15CGSDatagramTypePvmS1_   [UnknownFile]) 
0x24eedfc4 SkyLight!_ZN21CGSDatagramReadStream26dispatchMainQueueDatagramsEv   [UnknownFile]) 
0x24eedeeb SkyLight!___ZN21CGSDatagramReadStream15mainQueueWakeupEv_block_invoke   [UnknownFile]) 
0x20204623 libdispatch.dylib!_dispatch_call_block_and_release   [UnknownFile]) 
0x20205806 libdispatch.dylib!_dispatch_client_callout   [UnknownFile]) 
0x20211b4f libdispatch.dylib!_dispatch_main_queue_callback_4CF   [UnknownFile]) 
0x204e55e8 CoreFoundation!__CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__   [UnknownFile]) 
0x204a77d2 CoreFoundation!__CFRunLoopRun   [UnknownFile]) 
0x204a664c CoreFoundation!CFRunLoopRunSpecific   [UnknownFile]) 
0x286e4ab3 HIToolbox!RunCurrentEventLoopInMode   [UnknownFile]) 
0x286e4815 HIToolbox!ReceiveNextEventCommon   [UnknownFile]) 
0x286e45b3 HIToolbox!_BlockUntilNextEventMatchingListInModeWithFilter   [UnknownFile]) 
0x22ca76f2 AppKit!_DPSNextEvent   [UnknownFile]) 
0x22ca5ec5 AppKit!-[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:]   [UnknownFile]) 
0x22c98239 AppKit!-[NSApplication run]   [UnknownFile]) 
0x0f56df25 EpicGamesLauncher-Mac-Shipping!main   [UnknownFile]) 
0x203caf5d libdyld.dylib!start   [UnknownFile]) 


Appending System Log:
Jun 13 13:20:57 xs-MacBook-Pro com.apple.xpc.launchd[1] (com.apple.mdworker.shared.06000000-0300-0000-0000-000000000000[3096]): Service exited due to SIGKILL | sent by mds[86]
Jun 13 13:20:57 xs-MacBook-Pro com.apple.xpc.launchd[1] (com.apple.mdworker.shared.09000000-0100-0000-0000-000000000000[3095]): Service exited due to SIGKILL | sent by mds[86]
Jun 13 13:20:59 xs-MacBook-Pro EpicGamesLauncher-Mac-Shipping[3121]: getattrlist failed for /System/Library/Extensions/AppleIntelKBLGraphicsGLDriver.bundle/Contents/MacOS/AppleIntelKBLGraphicsGLDriver: #2: No such file or directory
Jun 13 13:20:59 xs-MacBook-Pro EpicGamesLauncher-Mac-Shipping[3121]: getattrlist failed for /Library/GPUBundles/AMDRadeonX6000GLDriver.bundle/Contents/MacOS/ATIRadeonX6000SCLib.dylib: #2: No such file or directory
Jun 13 13:20:59 xs-MacBook-Pro EpicGamesLauncher-Mac-Shipping[3121]: getattrlist failed for /System/Library/Extensions/AMDRadeonX6000GLDriver.bundle/Contents/MacOS/ATIRadeonX6000SCLib.dylib: #2: No such file or directory
Jun 13 13:20:59 xs-MacBook-Pro EpicGamesLauncher-Mac-Shipping[3121]: getattrlist failed for /System/Library/Frameworks/OpenGL.framework/Resources//GLRendererFloat.bundle/GLRendererFloat: #2: No such file or directory
Jun 13 13:20:59 xs-MacBook-Pro com.apple.xpc.launchd[1] (com.apple.mdworker.shared.04000000-0000-0000-0000-000000000000[3117]): Service exited due to SIGKILL | sent by mds[86]
Jun 13 13:20:59 xs-MacBook-Pro com.apple.xpc.launchd[1] (com.apple.mdworker.shared.0B000000-0000-0000-0000-000000000000[3108]): Service exited due to SIGKILL | sent by mds[86]
Jun 13 13:20:59 xs-MacBook-Pro com.apple.xpc.launchd[1] (com.apple.mdworker.shared.03000000-0200-0000-0000-000000000000[3097]): Service exited due to SIGKILL | sent by mds[86]
Jun 13 13:20:59 xs-MacBook-Pro EpicWebHelper[3124]: getattrlist failed for /System/Library/Extensions/AppleIntelKBLGraphicsGLDriver.bundle/Contents/MacOS/AppleIntelKBLGraphicsGLDriver: #2: No such file or directory
Jun 13 13:20:59 xs-MacBook-Pro EpicWebHelper[3124]: getattrlist failed for /Library/GPUBundles/AMDRadeonX6000GLDriver.bundle/Contents/MacOS/ATIRadeonX6000SCLib.dylib: #2: No such file or directory
Jun 13 13:20:59 xs-MacBook-Pro EpicWebHelper[3124]: getattrlist failed for /System/Library/Extensions/AMDRadeonX6000GLDriver.bundle/Contents/MacOS/ATIRadeonX6000SCLib.dylib: #2: No such file or directory
Jun 13 13:20:59 xs-MacBook-Pro EpicWebHelper[3124]: getattrlist failed for /System/Library/Frameworks/OpenGL.framework/Resources//GLRendererFloat.bundle/GLRendererFloat: #2: No such file or directory
Jun 13 13:21:01 xs-MacBook-Pro VTDecoderXPCService[3150]: DEPRECATED USE in libdispatch client: Changing the target of a source after it has been activated; set a breakpoint on _dispatch_bug_deprecated to debug
Jun 13 13:21:01 xs-MacBook-Pro VTDecoderXPCService[3150]: DEPRECATED USE in libdispatch client: Changing target queue hierarchy after xpc connection was activated; set a breakpoint on _dispatch_bug_deprecated to debug
Jun 13 13:21:01 xs-MacBook-Pro VTDecoderXPCService[3150]: getattrlist failed for /Library/GPUBundles/AMDRadeonVADriver2.bundle/Contents/MacOS/AMDRadeonVADriver2: #2: No such file or directory
Jun 13 13:21:01 xs-MacBook-Pro VTDecoderXPCService[3150]: getattrlist failed for /System/Library/Extensions/AMDRadeonVADriver2.bundle/Contents/MacOS/AMDRadeonVADriver2: #2: No such file or directory
Jun 13 13:21:01 xs-MacBook-Pro VTDecoderXPCService[3150]: getattrlist failed for /Library/GPUBundles/AppleIntelKBLGraphicsVADriver.bundle/Contents/MacOS/AppleIntelKBLGraphicsVADriver: #2: No such file or directory
Jun 13 13:21:01 xs-MacBook-Pro VTDecoderXPCService[3150]: getattrlist failed for /Library/GPUBundles/AppleIntelCFLGraphicsVAME.bundle/Contents/MacOS/AppleIntelCFLGraphicsVAME: #2: No such file or directory
Jun 13 13:21:01 xs-MacBook-Pro VTDecoderXPCService[3150]: DEPRECATED USE in libdispatch client: Changing the target of a source after it has been activated; set a breakpoint on _dispatch_bug_deprecated to debug
Jun 13 13:21:01 xs-MacBook-Pro VTDecoderXPCService[3150]: DEPRECATED USE in libdispatch client: Changing target queue hierarchy after xpc connection was activated; set a breakpoint on _dispatch_bug_deprecated to debug
Jun 13 13:21:01 xs-MacBook-Pro VTEncoderXPCService[3151]: DEPRECATED USE in libdispatch client: Changing the target of a source after it has been activated; set a breakpoint on _dispatch_bug_deprecated to debug

Anyone have any idea? I really want to be able to open it on my mac

I have exactly the same problem on my macbook pro 2019 with AMD Radeon Pro 5600M big sur 11.5.2
Have you found any solutions? Official guides to re-install don’t help.

@ Nope, there is nothing to do unfortunately. Installing the newest version of the Epic Games Launcher did nothing. I even reinstalled the MacOS from scratch and it didn’t help, after talking to the support for a few days I got the response of “There is nothing we can do more” in short words, very very disappointing for me to be honest.

@ i have found a stupid workaround for it to work. Close your wifi before opening the epic games launcher and then turn it back on after opening and connect… this will work guaranteed

1 Like

Wow! It really works, thanks a lot!

Woah you saved my life. I spent hours trying to fix this!

This workaround also solved my issues.

It looks like if in battery/energy settings I disable automatic graphics switching it works.
I’m on monterey 12.3 macbook pro 2019 i9 with vega 20.