When I try to install the Epic Games Launcher, I get the message “There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected…” . I’m running Windows 7. Can anyone help me?
EpicInstaller-13.0.0-enterprise.msi
(4-20)
Greetings @anonymous_user_1108bca3 !
We see that this is your first post in our forums!
Welcome to the Unreal Engine community!
I’m sorry to learn that you are having issues installing the Epic Games Launcher. I’ve found a post from a thread that may be of some assistance to you.
I hope this helps! Thank you for being an important part of our growing community, and I wish you an amazing day!
Tambien tengo el mismo problema
Epic Games Install 13.0.0
I’m really, really surprised I had to figure this out by fiddling with my own registry keys but what worked for me was deleting any registry keys that had the associated value EpicInstaller-13.0.0
Your registry keeps track of download details, and sometimes it doesn’t get cleaned properly / old values are used erroneously.
Be really careful to not delete any registry folders / wrong items, you can export them before you delete them. Registry cleaning software is a very popular scam and is more likely to break your computer than you are.