Epic game launcher slow access-no Safe content

hi to everyone.
i’m very desperate. I have a lot of problem with epic game launcher:

  • the launcher take a very very long time to access with my account, like 10/15 minutes and when It has started, there is no safe element that i buy from the market place…
    Can anyone help me ?
    I tried ALL method, from Troubleshooting Launcher Problems to install-reinstall program like 5/6 times…
    I have a Macbook pro with epic game launcher under the same internet connection and everything goes right and it’s very fast to access…
    please help me…link text

Hi Giacomo Geroldi,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!