Epic Game Launcher Setup Error

Hi there i am unable to launch the installer for windows 7 on my PC.

Everytime i hit to run the setup it comes up with some dll err (Images attached)

49082-capture.jpg

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im not sure what is wrong with this… i tried all your tips to make it work but nothing worked so far.
I have gone thru several topics that already showed similar problems i.e.

[I am unable to install the Launcher for Windows][3]

here im uploading the DxDiag
[link text][4]

Kindly help me in this regard.

Sorry you are running into this issue. There are a few threads on this topic and one of those may be helpful in this case. If you provide your installer log we’ll try to pinpoint the problem. An example of how to get the logs can be seen in the troubleshooting link you provided. A new, community-hosted Unreal Engine Wiki - Announcements - Epic Developer Community Forums

here is the log file

link text

The commandline you used is not correct. Can you share the commandline you used? Also, if you tell me the name and location of the installer on your computer I can get you the correct commandline to run.

i have placed the installer in mn the Root of my Local C:
Anyways i’m also attaching the screenshots for your convenience. Thank you.

There should be no space between /L and *V.

msiexec /i C:\EpicGamesLauncherInstaller.msi /L*V C:\EpicGamesInstallerLog.txt

i receive this mesasge when i insert the same command… here is the error message popup screenshot.

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That means msiexec probably does not have access to create the log file on the C drive. I would do two things. First, run your command prompt as Administrator. Then do the following:

  • Create a new folder on the C drive called TempLogFolder. Ex( C:\TempLogFolder)

  • Run a slightly modified command

    msiexec /i C:\EpicGamesLauncherInstaller.msi /L*V C:\TempLogFolder\EpicGamesInstallerLog.txt

link text

after running the msi setup via command prompt as administrator… i am reciving this error message.

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This means that your launcher installed successfully. I suspect your original install issue was due to some sort of permissions problem that was fixed once you ran from an administrator command prompt.

The error you are seeing now is separate from your install issue and is probably caused by the fact that the launcher can’t reach the internet. Check out this section of the troubleshooting guide: I Received a “Error! No version information” Message. If you continue to see this issue after running through those steps, open a new question thread.

Okay thanks i will do it… but did u see the log file i have attached… did u see any problem with that…

Thanks alot this worked out…
As you mentioned in your post…

Add the “-http=wininet” command. (For Windows Only)
Right-click your launcher shortcut and choose properties.
At the end of the target path field add “ -http=wininet” without the quotes and make sure there is a space before the dash.

Thanks alot again Admin for helping me out…

Yep, I had a look at the log and no issues jump out. From your log:

Product: Epic Games Launcher -- Installation completed successfully.

I suspect it succeeded this time because you ran it as administrator from the cmd prompt. Double clicking the msi probably used an elevated set of permissions from your Windows user. Even if that Windows user is part of the admin group, it may have different permissions. Funny enough, I think running the msi as administrator was one of the points in the troubleshooting guide :slight_smile:

Hi, please search DRPU Msi to EXE CREATOR DEMO, you must download msi to exe creator and run it, once you have converted the UE package .msi run it as .exe and voila, your UE installer should work; It worked for me after a lot of trying, I hope this solution works for you!