Epic Game Launcher installs but gets stuck at please wait

Hi,
I recently did a clean install on my PC and was attempting to reinstall UE4 but I keep getting stuck at the please wait dialog box, the one that opens after the install has finished. I have already attempted the trouble shoots suggested my epic in the documentation and I still get the same problem.

Hi CountPushkin,

Try the troubleshooting steps in this section of the troubleshooting guide.

If nothing works, follow the steps here to generate your Debug Logs. Post them here, along with your Dxdiag/system specs.

Hi CountPushkin,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above then post back here with the requested info.

If you need anything else, feel free to ask.