We’ve identified a problem with some Adware providers where they are blocking some portions of the Unreal Launcher on the Community page. Namely, I’ve seen this with the LavaSoft program ‘Web Companion’; unfortunately turning off Web Companion doesn’t seem to fix the problem and it had to be uninstalled.
We’re in the process of trying to fix the root problem and ensure that these programs are not blocking any of the functionality that the launcher needs to operate. In the meantime, removing the suspected Adware/Malware program should do the trick if you’re seeing ‘Crashing/Hangs’ when entering the UE page.
Thanks for your patience as we try and resolve any issues with this.