There’s no indication it is being developed externally, with all conversations I had with the marketplace team and alike it is an in-house operation with some external reviewer(s). The automation vs manually, increase in costs would make sense if we would get a manual service, but e-mails not being replied to for weeks doesn’t indicate that the 30% cut funds are going fully towards hiring for manual work. The irony in this is that when we received the ability to manually change our own descriptions on marketplace assets, the responses from their team got even lower than before.
I know of several people who have been waiting to get their asset updated for 4.17 from the day it released, these e-mails aren’t being attended to, we and customers of the product have to wait a tremendous amount of time to get anything done, this is not worth a 30% cut.
Transparency in Epic is a problem, only lately since I started to put some pressure on getting stuff done on the marketplace have a I noticed a small increase in transparency but we’re far from dealing with an open and transparent marketplace, and we will never know if it’s really break-even unless Epic, as a whole, or just even the marketplace, starts being transparent. But from the information I gathered, a break-even scenario is very unlikely.