Epic Account Service Brand Setting rejection

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1

Our application brand settings for DARKEST DAYS have been rejected due to the following reasons:

Application DARKEST DAYS(https://dev.epicgames.com/portal/en-US/nhn-corp/products/darkestdays-444af1e4/epic-account-services/fghi4567wcUKIztR6FowDkrKlebFesy8/brand-settings) for product DARKEST DAYS has been rejected by brand review.

  • Website does not contain information about the product or publisher
  • The domain does not provide any details about the product or publisher.

The application website link we provided is our official site, where users can access all news and updates. Additionally, our Privacy Policy domain outlines how the publisher, NHN, collects and uses personal information.

Could you please provide specific guidelines or requirements for brand-related content on the website? Any feedback on the necessary elements we might have missed would be greatly appreciated.

2

Hey there,

Looks like you already have submitted a private case that is currently in queue to be reviewed by the appropriate team. They will be able to give you more insight soon so please keep an eye open for their response.

3

I found this thread through a simple Google search because I’m dealing with the exact same issue (I’ve already submitted a support ticket and I’m waiting for a response). Even so, it would be helpful if the issue were clarified here as well, so future developers going through the same process can find the answer and save everyone some time.