Epic Account Austrian VAT Input correct - Error cannot be found

I have the same issue, checked both EU VAT and Austrian VAT still nothing. What can i do here?
I apparently a digit might be missing but we this has been our VAT correctly for years. We only have 8 digits, as you can see below in my screenshots. Can someone in support attach the vat to our account, since its correct that way?

Google Tax reference:
Umsatzsteuer-Identifikationsnummer (UID-Nummer): Formatted as ATU99999999, comprising 11 characters: the country code AT, followed by the letter U, and an 8-digit unique identifier. AT denotes Austria. U stands for Umsatzsteuer (VAT). The 8-digit number is a unique identifier for the business.

However it has been input correctly, your database needs to be reviewed.

https://www.finanz.at/en/taxes/vat-number/

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