EOS User Permission not working

Development Getting Started & Setup
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Hey there folks,

I’m integrating EOS in UE5.6 and running into a login issue with test accounts.

  • Login method: EIK_LCT_Developer (UseEas = true, ExternalAuth = EIK_ECT_EPIC)

  • The request reaches EOS, but fails with:

ErrorCode: errors.com.epicgames.oauth.corrective_action_required
HttpStatus: 400

  • The continuation URL is returned, but the overlay never appears. In the logs I see:
    “Account Portal overlay failed to load … falling back to browser flow”

  • When I manually open the continuation URL in a browser, nothing changes.

  • The test accounts are added to the correct player group and have access to the Live sandbox my client is pointing to.

  • I already accepted Terms of Service and Privacy Policy on the Epic Games website for these accounts, but the login still fails.

Question:
Has anyone seen this before? Is there something else I need to enable in the Developer Portal or in the test account settings so the corrective action can be resolved? This was not like this 3 years ago

Thanks in advance!

2

“Account Portal overlay failed to load … falling back to browser flow”
Are you seeing the browser window open in the background?

The authentication won’t be able to complete until the account portal has completed the corrective actions, which may include scope consent, parent verification, etc.