Summary
Accessing Fab.com purchased assets using a Team Account.
The Organization Account purchases all the assets and plugins, where the team accounts then should be able to access them. This functionality seemed to work great with the Epic Game Launcher Vault.
What type of bug are you experiencing?
Other
URL where the bug was encountered
Steps to Reproduce
- Have an Organization account.
- Have purchased assets in the Organization account.
- Have one or more Team Accounts in the organization.
- Log into Fab.com using a Team Account.
- Navigate to Fab.com’s “My Library” to find these assets.
Expected Result
Using the Team Account, we expected to see assets that were purchased using the organization account.
Observed Result
Cannot see any assets in “My Library,” while logged in with a Team Account. It is empty.
They also show as not purchased when searching for them.
For example, the Organization Account owns Ultra Dynamic Sky. The Team Accounts cannot access it, they do not show any assets in “My Library.”
Platform
Firefox
Operating System
Windows 10
Additional Notes
If we log in to Fab.com via the Organization Account, we can see a few assets - but not all of them. This particular issue is a known issue - hoping that posting this illuminates a related or isolated problem with team accounts.