Engine Startup Fails

Following the annual forced upgrade on Windows 10 my Nvidia GPU became invisible and I could not even load the control panel. Over the course of the last two days I have gradually fixed the damage and all apps now appear fine. Except Unreal.

  • The Epic Launcher will only
    display
    if I tell the Nvidia
    Control Panel to use integrated
    graphics
  • If anything else is selected the
    launcher appears to start but is not
    displayed and I have to “end task”
  • Unreal Engine will not start at
    all
    using any of the options on the
    Nvidia control panel
  • I get the crash report window and
    have sent numerous crash reports to
    you
  • Initially Unreal Engine would start
    but was using the integrated card so
    just ground to a halt pretty quickly

Over the last two days I have:

  • Completely uninstalled the Nvidia
    drivers and software – using the DDU
    utility as well as Nvida uninstall
  • Completely reinstalled the Nvidia drivers and software
  • Reinstalled the Epic Launcher
  • Repaired Unreal 4.20 from the Launcher as there is not
    an uninstall and reinstall option on the launcher
  • Tried various combinations of the
    above and rebooted countless times

System

  • Unreal 4.20
  • Acer Predator laptop
  • Windows 10 home
  • Nvidia system details in attached
    image

I repeat every other application is now working fine so please do not just say “it’s not us it’s Nvidia”

This is a major issue for me. I am a teacher. I use Unreal for Games Development subjects at college. I do a lot of prep at home as well as my own projects. At the moment I can do nothing.

Thanks

Ray

UPDATE

I have now COMPLETELY uninstalled Unreal including all the EPIC games files folders etc, I removed every trace of EPIC on my C drive - as far as I could find. The reinstalled the Launcher and the from there the lasted version of Unreal Engine.

  • The launcher will not start unless I
    select “integrated” graphics from the
    Nvidia Control Panel
  • Predictably Unreal fails to start at
    all.

Please someone help - this is now a major concern!!

Ray