Electra Player Freeze Unexpectedly

Development Cinematics & Media Virtual Production
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1

Every times the game freeze, it will show DoCloseAsyncI() did not complete in time
Error: [000001FAD5C7DF50] DoCloseAsync() did not complete in time. Player may be dead and dangling!

But it can be run for a period of time. And it will be freeze and show error unexpectedly.
Anyone met same troubles?

Full Error Log

Subtitles last error: 

[2023.03.17-04.27.32:589][276]LogElectraPlayerPlugin: [000001FAD11E52C0] IMediaPlayer::Open: Options@000001FAD5E45B28
[2023.03.17-04.27.32:589][276]LogElectraPlayer: [000001FABF832320][000001FAD11F6090] IMediaPlayer::Open(file://C:/Users/User/Desktop/20230315bambiexe/ZEDSamples/Content/ZED/Assets/All Media/Video/Production Scene/s2.mp4)
[2023.03.17-04.27.32:589][276]LogElectraPlayerPlugin: [000001FAD11E52C0] IMediaControls::Seek() to +00:00:00.000
[2023.03.17-04.27.32:589][276]LogElectraPlayerPlugin: [000001FAD11E52C0] IMediaControls::SetRate(1.000000)
[2023.03.17-04.27.35:591][438]LogElectraPlayer: Error: [000001FAD5C7DF50] DoCloseAsync() did not complete in time. Player may be dead and dangling!
[2023.03.17-04.27.38:923][618]LogElectraPlayer: [000001FABF832320][000001FAD11F6090] IMediaPlayer::Close()
[2023.03.17-04.27.38:923][618]LogElectraPlayer: [000001FABF832320][000001FAD11F6090] Playback stopped. Last play position 0.000
[2023.03.17-04.27.38:923][618]LogElectraPlayer: [000001FABF832320][000001FAD11F6090] Electra player statistics:
2

Okay I solved the problem by the other way.
Previously I open the media file every time we need, cause I have several individual media movie files.
But I found the ram usage will get higher and higher when opening files every time.
I think that’s the problem is, once the ram over some computer limit then it’ll freeze.

The solution for me:
Use 1 single full length video, and using SEEK function to jump to the timecode you would like to play.
Like spritesheet save ram for old game. This way can do the same thing.

3

If you still face this issue please try hisplayer media player plugin.